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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com


 

IT Professional


Profile

 

  Offering comprehensive IT background in planning, directing and implementing critical projects focused on innovative end-user solutions.

  Expertise in developing and executing strategic policies, procedures, processes, and methodologies to optimize performance.

  Proficiently steer projects from concept through delivery.

  Dynamic communication, presentation, relationship building and critical thinking abilities.

  Highly versatile; quickly master new roles, responsibilities, technologies, and environments.

  Demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.


 

Project Management Process Improvement Team Leadership User Training

Research & Analysis Operations Management Negotiations Quality Assurance

Organizational Development Strategic Planning Resource Allocation/Administration


Career Background

 

CONSULTANT, North Wales, PA                                                                                    2008-Present

Independent Life Settlement Consultant

  Contribute dynamic information gathering, needs assessment and analytical skills toward effectively and diplomatically responding to client issues for timely resolution and enhanced satisfaction with delivery of customer service.

  Apply organizational skills and strong attention to detail toward presenting over $650 million in life insurance for purchase over the last 10 months, and currently representing a seller in a $10.1 million dollar life settlement portfolio transaction.

 

INDEPENDENT FUNDING, LLC, Wayne, PA                                                                   2006-2008   

Manager of Policy Acquisition

  Exhibited solid leadership qualities in directing the policy acquisition division during the creation of a 300 policy portfolio for a large US investment bank.

  Directly recruited, managed and motivated staff to maximize revenues and profit growth, resulting in department paying out $108 million in acquisitions over a 12-month period.

  Demonstrated advanced communication skills toward directing complex negotiations of over 200 outstanding offers simultaneously while communicating daily with a network of 360 brokers nationwide.

  Successfully generated a 25% bid acceptance rate by applying proactive recruiting strategies for Acquisitions Division.

 

GLAXOSMITHKLINE, Upper Merion, PA                                                                         2003-2006

Business Analyst, Business Systems Development Systems Division

  Played an integral role in supporting the drug development pipeline by applying business analysis, project management and leadership development skills.  

  Improved efficiencies by 10% by contributing sharp business acumen toward identifying and executing targeted plans and strategically applying aspects of the Full Range Leadership Development model to the existing support process.

 

 

 

Page 1 of 2

 

Wallace E. Jones, MLD                                                                                Page 2 of 2


 

Career Background continued

 

 

 

COMPUTER SOFTWARE SERVICES, INC., Doylestown, PA                                           2000-2003

IT Consultant/Project Manager

  Trained broad range of users throughout the UK and the US; designed, developed and delivered unique training solutions.

  Built and established key relationships with stakeholders and senior management, further illustrating exceptional communication and presentation abilities.

 

ROBERT MORRIS ASSOCIATES, Philadelphia, PA                                                         1997-2000

Network Administrator

  Strategically defined, developed and executed corporate-wide hardware and software standards instrumental to boosting productivity, efficiency and quality of multi-site operations.

  Recruited top-performing consultants and vendors vital to supporting enterprise-wide operations by effectively interviewing, screening and testing candidates; ensured timely completion of projects within budget.

 

EXECUTRAIN, Wilmington, DE                                                                                      1996-1997

Computer Software Instructor

  Promoted to lead instructor for AstraZeneca pharmaceuticals, with full accountability for covering multiple divisions and improving efficiencies in Lotus Notes email usage.  

  Contributed IT expertise toward handling classroom training sessions to the AstraZeneca sales force, with strong focus on optimizing productivity, efficiency and performance.

  Clients included; W.L. Gore, DuPont, AstraZeneca and MBNA America.

 

MELLON BANK, N.A., Wilmington, DE                                                                           1993-1996

Project Coordinator Training & Development

  Strategically planned and coordinated training curriculum by implementing and delivering training within the credit card division to approximately 661 associates.

  Innovatively developed a quantifiable four-week curriculum, achieving a 98% success rate for employee retention and creating a corporate culture that continually attracted new employees.


Education

 

Masters of Leadership Development - Penn State Great Valley Campus, School of Graduate and Professional Studies, 2007; GPA 3.88

Bachelor of Information Technology - University of Phoenix, 2005

 

 

 

 

 

 

 


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com


 

 

 

Date

 

 

 

Contact Name, Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently exploring new career opportunities and to acquaint you with my qualifications, I am submitting my resume for review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I offer a comprehensive IT background in planning, directing and implementing critical projects focused on innovative end-user solutions.  From supporting high performance teams and facilitating superior client servicing to streamlining operations and executing proactive training processes/procedures, I have continually excelled in maximizing performance as a dynamic team member.  I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  To complement my experience, I offer a Masters of Leadership Development.

 

I am now eager to contribute my strategic planning skills and dynamic management abilities toward collaborating in your success as a key member of your team.  I am confident that I could be a valuable asset to your firm in achieving both immediate and long-term goals, and look forward to meeting with you in the near future to discuss my qualifications and how they support your corporate vision.

 

Professionally,

 

 

 

 

Yyyyyy x. yyyyyy

 

 

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