yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

solutions-focused, enthusiastic leader with m.ed. in counseling eager to offer specializations in employee relations, team / morale building, stress management, and program development toward optimizing a progressive employer s hr success.

 

profile of qualifications

 

         top-performer who makes decisions which reflect positively on business productivity, corporate well-being, and employee satisfaction.

         integral team player who provides quality employee relations that encourage low turnover rates and high levels of company loyalty.

         seasoned licensed professional counselor with experience in personal / career / school counseling within various environments.

         excellent communicator who promotes workforce diversity and seamlessly interfaces with all levels of business representatives.

         ambitious self-starter who plans, prioritizes, and manages multiple tasks within high-pressure, deadline-driven situations.

 

key areas of expertise

 

employee relations                   stress management            quality assurance                  program development              strategic analysis

mental health counseling         workflow prioritization         team / morale building         business communications         process improvement

 

professional synopsis

 

 

         apply dynamic leadership skills toward completing internal reviews of level of need (lon) and individual plan of care (ipc) to include monitoring data affecting services utilization and medical needs issues, as well as directing services within gra and hcs provider networks.

         expertly coordinate and initiate individual client appeals processes for services, along with conducting detailed audits to guarantee high levels of quality assurance and effective resource management practices.

 

employee assistance program therapist

 

         utilized broad scope of industry and employee relations talents toward proficiently counseling clients (individuals / families) within a high-volume clinic to include evaluating, recommending, and authorizing key services with company-contracted therapists.

         played a vital role in ensuring seamless employee counseling processes by interviewing clients to determine nature and degree of clinical issues, along with conducting objective psychosocial evaluations designed to accurately assess individual capacities.

 

 

         contributed sharp analytical abilities toward coordinating and realizing annual monitoring of mental health providers to include supplying technical assistance to professionals; coordinating admissions and state-wide program utilization; and authorizing clinical services.

 

 

         drove therapeutic services success by counseling individuals and families in-school, in-home, and in-clinic to include actively collaborating with school personnel and community agencies to improve overall social and psychological functioning of clientele.

 

 

         demonstrated strong interpersonal relations techniques toward counseling individuals and families in-home and on-site in diverse areas of marriage, relationships, careers, substance abuse, suicide, depression, anxiety, self-esteem, and co-dependency, among others.

         led wide-ranging individual and group counseling sessions utilizing several modalities (i.e. experiential activities), along with conducting tri-monthly comprehensive assessments as necessary to evaluate participant progress.

 

education & licensure

 

m.ed., counseling                                                                                                                                                 university of new orleans

b.a., psychology                                                                                                                                              university of north carolina

 

licensed professional counselor (no. 64641) • nationally certified counselor (no. 200777) • mitchell model cism / cisd-certified

critical incident stress management-certified • global appraisal of individual needs (gain)-certified • post-traumatic stress disorder training