yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • xxx-xxx-xxxx • abc@xyz.com

 

 

 

results-driven, solutions-focused and detail-oriented team player desiring a challenging and progressive warehouse management role within a dynamic and successful company.

 

profile

 

• offer over 14 years of solid and progressive warehouse experience, including expertise within operational development, shipping/receiving supervision and customer service capacities.
• in depth expertise in time management, multi-tasking and detail oriented follow up.
• strong background in ensuring shipping/receiving accuracy, delivery service solutions, procedural streamlining and regulatory compliance.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• excel in building, developing, and leading top-performing, results-oriented cross-functional crews.
• dynamic communication, presentation, negotiation, and diplomatic management skills.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic client services interaction both in person and via telephone.

 

professional experience

 

night operations manager/dispatch amk foodservice/kaney foods                                      1998-present

• sharp business acumen and experience in managing broad scope of operations, from shipping, order confirmation and loading to delivery troubleshooting, vendor relations and specialized loading of key customers for on time delivery.
• effectively hire, train and direct night staff and actively collaborate in human resource operation functions such as employee training, evaluating performance and providing guidance/mentoring.
• consistently ensure delivery of quality customer service and order delivery vital to sustaining and growing accounts.
• responsible for the redesign and retraining of night crew into an efficient, hard working, self supporting crew improving workplace efficiency and quality assurance.

 

shipping supervisor copeland s sports                                                                                       1995-1998

• successfully managed a broad range of shipping functions, including checking, loading and releasing product for delivery.
• collaborate with manager on developing and implementing innovative loading and delivery strategies.consistently ensure product, packaging and delivery integrity.
• efficiently streamlined processes, resulting in maximum box flow with minimal interruptions.

 

customer service representative orange coast title                                                                   1993-1995

 

attractions operator disneyland walt disney company                                                                  1990-1993

 

professional education

 

management degree program california polytechnic university san luis obispo, ca                         1993

 

associates of art santa ana junior college santa ana , ca                                                                  1989