career profile

 

offer more than 6 years progressive experience managing sales in banking and retail industries. possess excellent team leadership/training, business development, project management, and territory sales skills. has solid work history consistently exceeding sales and marketing goals.

professional experience

 

lowes home improvement, xxxxxx, xxxxxx                                                                     01/2008-present

service and sales manager

     oversee daily activities of 20 staff members to ensure maximum sales, productivity, and customer service results for a 100,000 square foot store with annual sales of $30,000,000.

     direct strategic efforts to achieve top line sales growth store-wide.

     serve as assistant manager for the store and reported directly to the store manager as needed.

     successfully had team meet 2 out of 3 highest sales objectives in 2009, and currently achieving 3 out of 3 of the highest sales goals for 2010.

     met the second quarter sales and service initiative bonus by achieving 100% sales budget, 100% net income before taxes budget, and surpassing customer focused service expectations.

     report to a member of the regional sales impact team that visits under-performing store locations and devises methods to rebuild strategy and culture.

 

jp morgan chase, mansfield, xxxxxx                                                                                   09/2006-01/2008

mortgage loan officer

     drove business development for 4 bank branches in the mansfield market by developing outside referral sources to generate business for banks in the territory.

     successfully took leads provided by the bank and converted them into viable loan applications.

     partnered with branch managers as a business consultant to spearhead loan sales.

     coached and trained branch staff on mortgage loan products and recognizing sales opportunities.

     left company to pursue management position with lowe s for career advancement.

 

firstmerit corp., multiple locations                                                                         08/2003-08/2006

mortgage loan originator (03/2005-08/2006)

     drove business development for a territory covering lodi, xxxxxx, berlin, and mt. vernon in xxxxxx.

     strategically acquired outside referral sources to generate additional revenue streams for all banks in the territory.

     successfully converted business leads provided by the bank into loan applications.

     directed training and coaching initiatives for branch staff involving areas of mortgage loan products and recognizing new business opportunities.

     left company to pursue position with jp morgan chase at a higher pay scale.

 

personal banker, berlin, xxxxxx (03/2004-03/2005)

     promoted to personal banker, reporting directly to the community banking manager as one of two supervisors in the bank branch.

     led development and performance of 2-3 csa s to drive branch sales.

     managed high dollar accounts and cultivated strong business relationships within the community.

     provided business referrals to branch business partners including business banking, investments, and mortgages.

 

customer service associate, xxxxxx, xxxxxx (08/2003-03/2004)

education

 

capella university, minneapolis, mn, currently working toward doctorate degree

new york institute of technology, new york, ny, master of business administration

ashland university, ashland, xxxxxx, bachelor of arts in political science