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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
enthusiastic professional eager to offer broad scope of client relations, tech / operations assistance, and general business experience, as well as growing academic background in biological sciences, toward supporting an ethical employer in meeting healthcare objectives and providing superior customer service.
profile of qualifications
ambitious self-starter who plans to enroll and complete a rigorous bachelor of science in molecular, cellular, & developmental biology program at the university of colorado at boulder; projected start date is spring of 2011.
excellent communicator who seamlessly interfaces among all levels of professionals and clientele to meet goals.
integral leader who plans, prioritizes, and manages tasks within high-pressure, deadline-driven environments.
top performer who achieved a prestigious expert infantryman badge while serving in the u.s. army.
key areas of expertise
business communications workflow prioritization regulatory compliance sales processes
high-volume operations support team building / training client / customer relations cold calls / referrals
education
associate of arts & sciences (in progress) front range community college
extensive biotechnology coursework university of nebraska at omaha
relevant coursework / training
biology i / ii • chemistry i / ii • physiology • physics • mathematics • biotechnology
member of the pre-med club (university of nebraska at omaha) • proficient in microsoft office & internet applications
professional synopsis
technical solutions specialist, hewlett packard, broomfield, co 2010
applied dynamic analytical talents toward reviewing malfunctioning equipment issues and instructing clients on methods to remedy problems, along with optimizing operations by dispatching field engineers as necessary.
interfaced with team members in mumbai, india to ensure seamless technical solutions / processes at all times.
enrollment officer, american income life insurance company, redmond, wa 2009 c 2010
built and sustained productive enrollment by boarding new clients via warm leads, referrals, and customer visits, including utilizing broad scope of industry and insurance services knowledge to providing ongoing client support.
team leader, united states army, fort lewis, wa 2006 c 2010
led a top-performing team in completing diverse operations, including delegating tasks to meet and / or exceed targeted goals, as well as providing comprehensive group counseling on a monthly basis to achieve superior results.
successfully completed airborne school and 5 static line jumps from 2 types of aircraft, along with receiving 2 promotions, maintaining an above-average physical training score, and helping team members improve their scores.
telemarketer, dialamerica, omaha, ne 2004 c 2005
contributed strong communications skills toward actively promoting wide-ranging products and services to new and existing customers, including conducting results-focused cold calls and closing a high-volume of sales regularly.
telephone interviewer, gallup, omaha, ne 2003 c 2004
improved business performance of various organizations by completing detailed cold call surveys.
community service
organizer / developer, kids kickin for a cure, firestone, co 2010 c present
demonstrate solid leadership abilities toward spearheading the start-up of a community event designed as an annual run / walk to benefit kids with cancer whereas money raised is distributed to patients or to research efforts.
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