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yyyyyy x. yyyyyy
8109 Westbourne Drive ~ Xxxxxx, XXXXXX xxxxxx
xxx-xxx-xxxx
abc@xyz.com
yyyyyy x. yyyyyy
Results-driven leader eager to contribute strong management, customer relation, communication, and team building skills toward supporting the employer in optimizing operational and financial performance
yyyyyy x. yyyyyy
Profile of Qualifications
Operations Management Office Administration Business Development
Human Resources Training & Development Team Leadership
P&L/Budgeting Cash Management Sales & Customer Service
Inventory Control Buying/Ordering Merchandising
Ø Led store to rank in Top 100 out of thousands of Blockbuster Video locations, 2009
Ø Earned District Super Bowl Award, 2008
Ø Selected to serve as District Captain, 4th quarter 2008, assuming accountability for total of 6 stores
Ø Winner of Regional Online Contest, 2007
Ø Achieved 100% Secret Shopper Scores for 18 consecutive months
Ø Increased Linens and Things private label credit card (PLCC) penetration from 3% to 8.5% in under 3 months, with subsequent continued growth
Ø Opened and ran one of company s top performers in PLCC nationwide, achieving 18% penetration, 2001-2002
Ø Have routinely earned quarterly and inventory bonuses throughout career
yyyyyy x. yyyyyy
Professional Experience
Store Manager, Blockbuster Video-Keene, NH/multiple Xxxxxx, XXXXXX locations 2005-2010
Steered full-scope operations with emphasis on building customer-focused, service-oriented teams; provided comprehensive staff training both internally and at additional local stores
Effectively controlled inventory to maximize sales and profits; oversaw cash management
Assistant Store Manager, Linens and Things-Leomonister, MA 2003-2005
Partnered with General Manager in driving operations of $8M annual revenue store, with responsibilities spanning ordering, inventory control, cash management, and staff training/coaching as well as sales and customer service
Managed Bridal Registry Department, which included strategically planning, coordinating and facilitating off-site bridal shows
Men s Department Manager, Burlington Coat Factory-Bangor, ME/Nashua, NH 2002-2003
Managed hiring, training and coaching of Department personnel as well as controlled inventory and maintained company visual standards; additionally collaborated in cash management for entire store
Store Manager, Casual Male-Bangor, ME 2001-2002
Spearheaded new store opening, including set up and staffing as well as plan-o-gram and visual standards implementation, and assumed responsibility for directing all areas of ongoing operations
yyyyyy x. yyyyyy
Education
Management Training Program Graduate w/honors, Linens and Things University, Newark, NJ; 2003
Undergrad Studies, Fitchburg State College and Mt. Wachusette Community College-MA; 1996-1998
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