yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx                                                                                                                           abc@xyz.com

objective

financial services professional exploring opportunities to contribute dynamic credit, collections, operations, administration, team building and managerial skills toward actively supporting the employer in maximizing revenue performance.

career profile

ø  over two decades of successful career business background.

ø  knowledgeable in all facets of financial services operations.

ø  expertise in credit and collections issues and performance.

ø  comprehensive understanding of business management.

ø  adept in medical/dental insurance service contract review.

ø  proficient in information technology with focus on web design.

ø  proven accomplishments in building market share and recognition.

ø  track record of achieving challenging revenue objectives.

ø  outstanding capacity in customer service.

ø  well-organized multi-tasker with strong detail orientation.

technology skills

ms office suite

peoplesoft/accounts receivable module

 

professional experience

cross country staffing, boca raton, fl                                                                                    2003 - present

contract audit specialist (2008-present)

       promoted to provide critical support to sales and billing/ar departments.

       conduct in-depth audits of all contracts entered into computer system.

       ensure terms & conditions and billing rates are entered accurately.

       successfully minimize errors and adjustments on billing invoices for external customers.

       spearhead process to ensure clients/healthcare professionals are paid accurately and on-time.

       perform intensive research for invoice adjustments for individual external customers.

       orchestrate accurate billing and timely payment of invoices by external customers.

collections specialist (2003-2006)

       recruited to review account status and collections for facilities.

       oversaw reconciliation of invoice issues and processing adjustments to invoices. 

       held comprehensive authority for collections on a volume of over $10mm.

       acted as account representative for facilities in ten states. 

       recognized rate and billing issues and verification of contract terms.

       expedited movement of questions/issues from facilities to marketing /contract auditing to verify any invoice adjustments.

       posted payments manually during download of lockbox.

       originated monthly reports to supervisor regarding account issues, past due balances or related items.

coastal security systems, boca raton, fl                                                                                     2000 - 2003

collections representative

       responsible for collections of accounts receivable and processed accounts for disconnect and deletion.

       performed review of service contracts, terms/time remaining on contracts of cancelled accounts or accounts in default.

       ensured backup of documentation for accounts referred to attorney for legal action.

 

education

ashworth college

bachelor of science, business administration/web design, expected graduation date

 

sessions.edu

certified web designer, 2005