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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx

abc@xyz.com

objective

 

dedicated and detail-focused analyst with significant qa expertise eager to contribute technical knowledge as well as dynamic project management, technical support, and problem solving abilities toward supporting the employer in optimizing performance.

areas of expertise

 


         editorial quality assurance

         windows and web-based software

         online publishing systems

         technical documentation

         test cases, plans & procedures

         debugging and testing

         batch process development

         troubleshooting & problem solving

         dos, unix & windows platforms

         product development support


professional experience

 

bureau of national affairs, inc, 2000 to present

editorial systems analyst

  • analyze and convert sgml/xml data to suitable format for web publishing or other electronic products (cd/dvd).
  • develop, modify and integrate new code changes requested by editorial staff.
  • efficiently execute conversion programs written in different languages (omnimark, perl, c, c++) to convert data from sgml, xml format to flatfile.
  • perform functional, regression and performance testing on windows and web-based applications.
  • author comprehensive technical documentation of current workflow and generate detailed description of major problems affecting products for submission to new product development group.
  • consistently meet project deadlines and budgets, and slashed development time in half by introducing new technology.
  • championed decision to bring ehs (environmental health and safety) publishing project in-house and eliminate need for outsourcing which translated to $750+m in annual savings.
  • proactively assisted quality assurance staff in developing automated qa programs using tools such as sqa robot and performance studio.
  • established production lab by ordering hardware/software, installing programs, and configuring pcs; successfully set up the development, test, and production environment for data processing.
  • provide technical support to editorial staff.

 

continued

yyyyyy x. yyyyyy ~ page 2 of 2

 

professional experience continued

 

freddie mac, 1999 to 2000

software tester

  • demonstrated an exemplary team player work ethic in supporting development team in corporate finance division in conducting functional/regression/y2k testing for freddie mac s object-oriented analytical applications.
  • created and executed detailed test cases, facilitated user acceptance testing, and resourcefully leveraged sqa to optimize regression testing activities and outcomes.

 

bureau of national affairs, inc. 1995 to 1999

test analyst (1998 to 1999)

  • meticulously planned and coordinated test and evaluation procedures to ensure cd and web products met stringent company standards and end user requirements.
  • determined and designed test plans, cases and procedures, performed testing functional, regression, load and stress testing on software and systems, and documented problems and progress.
  • participated on special project to perform load/stress testing via sqa robot and performance studio to simulate real user environment on activities such as authentication, activation, and registration; established baseline to help in scaling e-commerce system.
  • contributed to new multi-tiered web delivery (bwd) platform development.

 

quality assurance editor (1995 to 1998)

         performed structural and content validation activities of bna s product (elcd) by reviewing content validation reports, diagnosing problems, making corrections to data or referring problems to production department.

         ensured compatibility with content by verifying electronic structural design requirements.

education

 

b.s. degree in management information systems

george mason university, virginia

 

associate degree in business administration

northern virginia community college, virginia

technical expertise

 

windows nt/xp, unix, vax, sgml, html, xml, sql, omnimark, perl, shell scripts (unix), dos batch, oracle 10g (sql, isql*plus), nextpage applications, folioviews, sqa manager, sqa robot, performance studio (load/stress testing), microsoft office (word, excel, frontpage, access, powerpoint), codewrite, pagemaker 4.0, norton utilities, paradox, sitedirector, grep, regular expression, etl process

 

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a software qa or analyst capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.

 

as indicated in the accompanying resume, i bring to you a seasoned background in quality assurance for computer software and systems, outstanding expertise in executing automated testing, and a strong ability to write test scripts, perform functionality and regression testing, report/resolve defects for resolution, and steer compliance. to complement these qualifications, i offer solid organizational, troubleshooting, and prioritization skills which are essential in software quality assurance.

 

as a proactive contributor to your organization, you will find me to be a self-motivated professional committed to supporting you in achieving your objectives through diligence, versatility, and exemplary communication skills. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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