yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile professional eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.

profile

 

• highly motivated, respected manager offering over 30 years of solid and progressive experience in retail management, security, emergency response, and client services.
• excel in recruiting, building and leading top-performing, client-focused personnel teams.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
• skilled at performing independently or within a team to exceed all operational goals and objectives.
• dynamic written and verbal communication skills; fluent in spanish and english.

professional experience

 

security officer/account manager admiral / walden security                                                 2008-present

• effectively train and direct 8 officers actively providing security for 3 buildings, from developing work schedules, inspecting buildings and monitoring logs/reports.
• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

director of point of sale systems k&g fashion superstores                                                                 1993-2007

• actively maintain storeworks point of sale/interactive non-sale system operations for over 100 stores across the nation.
• sharp business acumen and experienced in managing broad scope of operations, from purchasing and hardware/software allocation to system operations and troubleshooting.
• functioned as key member of a team that set up the pos register installer, while also training and opening over 30 new stores.
• efficiently coordinated installation, conversion, parameter changes, and upgrades, while also managing pos/ins software and hardware support.
• consistently ensured delivery of quality customer service vital to sustaining and growing client base.

 

tunnel and bridge agent port authority of new york & new jersey                                                               1988-1993

• serving on the emergency response team as a certified first responder, assisted in the evacuation of the world trade center during the bombing.

 

security officer/supervisor world trade center spartan security                                                      1983-1988

• strategically supervised 40 employees in providing security for 5 buildings, from new employee training, maintaining logs/reports, scheduling staff for special events, and emergency response.
• oversaw all hourly patrols of the world trade center, effectively preventing property damage and theft.
• consistently coordinated specialized security for all celebrities and dignitaries during special events.

 

ocean systems technician united states navy                                                                                       1978-1982

• served as section leader and ocean graphic research specialist in support of naval operations.

 

professional education

 

sts/nsb point of sale systems level ii helpdesk                                                                                                  1996

certified first responder in crash injury management                                                                                      1991

basic life support for the professional rescuer                                                                                                 1991

handling hazardous materials in an emergency situation                                                                                             1991

oceanographic advanced subsystems (usn)                                                                                                           1979

ocean systems technician a school (usn)                                                                                                            1978