Productive, quality-oriented Administrative Professional eager to contribute exceptional operations management, business support and interpersonal relation skills toward supporting the employer in maximizing bottom-line performance as a collaborative team member

 

Ø  Offering numerous years of domestic and international experience in administrative operations as well as business management; well versed in areas ranging from reception, office operations, bookkeeping/payroll, reporting, and human resources to customer service, sales, inventory control, and quality assurance

Ø  Dynamic strategic planning, prioritization and workflow/project management skills vital to optimizing use of time and resources and boosting efficiency of operations

Ø  Driven leader experienced in training, scheduling and directing high-performance teams

Ø  Strong communication, customer service and public relation skills

Ø  Solutions-focused problem solver with sharp analytical and troubleshooting abilities

Ø  Proficient in Microsoft Office including PowerPoint presentations

 

 

Receptionist, Veterans Center-Charleston, SC                                                                     2009-2010

Provided comprehensive administrative support for busy Veterans Administration center, with strong focus on front-desk operations ranging from client/visitor greeting and appointment scheduling to high-volume inbound phone management

Concurrently managed general office functions ranging from information/records maintenance and meeting/conference coordination to staff schedules management/distribution and special projects

 

Assistant Manager, Peter's German Bakery-El Paso, TX                                                   2002-2007

Collaboratively steered full-scope operations ranging from sales, customer service and human resources to accounting, inventory control, quality assurance, and regulatory compliance

Delivered quality team training and leadership; efficiently scheduled employees to meet projected business volume while controlling labor costs and managed all personnel-related issues

Efficiently processed payroll as well as handled general bookkeeping and daily banking

Oversaw inventory, including quantity and quality control of incoming shipments

Conducted thorough safety and temperature audits for critical compliance with Board of Health standards

 

Prior Background in Germany spanning Administrative, District Management and Dispatching

 

 

Masters in Psychology, Grand Canyon University, Arizona; in progress

BA, Management and Psychology w/honors, Webster University-Charleston, SC; 2010
Child Psychology Certificate (16 credits), Penn Foster College-Online; 2009

International Management Studies, El Paso Community College-El Paso, TX; 2007

 

 

Volunteer Juvenile Arbitrator, Ninth Judicial Circuit Juvenile Program; 2008-Present

First Aid Responder/Instructor, The German Red Cross; prior to relocating to U.S.