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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

dynamic communicatoradministrative professional medical support

productive, quality-oriented medical receptionist eager to contribute exceptional medical support, front desk management and interpersonal relation skills toward optimizing operations of a progressive organization.

profile

 

  • offer solid and progressive healthcare administrative experience, including expertise in healthcare support, office administration and patient services.
  • demonstrate capacity to provide comprehensive support for all staff including chart filing, database management and insurance functions.
  • adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic patient / client services interaction both in person and via telephone.
  • contribute proactive planning, developing, and implementing of sales campaigns and promotions to expand clientele base.
  • proven ability to maintain the highest levels of confidentiality and uphold a professional standard of medical ethics.
  • technically proficient in microsoft office suite, centricity, logician, epic, medical manager, and a2k.

 

key achievements

 

customer service

  • provide individualized consultation to patients, educating them on treatment plan implementation, pharmaceutical administration and follow-up procedures.
  • effectively identify and capitalize on opportunities to penetrate and develop new clientele.

 

healthcare operations

  • successful track record of handling complicated assignments and administrative/clerical requests on behalf of patients.
  • proficient in medical terminology, equipment and software management programs.

 

administrative support

  • strategically scheduled high-volume appointments to maximize use of time and resources while meeting client needs.
  • managed a broad range of financial operations, including invoicing, collections, and insurance approvals.

professional experience

 

medical receptionist oregon clinic neurology                                                                           2006-2008

  • sharp administrative acumen and experienced in managing broad scope of daily office operations, from office preparation, chart preparation for ms/parkinson s patients and schedule labs/ultrasounds/mris to insurance verification, call in prescriptions and checking patients in/out of clinic.
  • successfully steered all clinic operations to generate high volume growth and revenue.
  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
  • managed a broad range of finance operations, including collecting cash, debit cards and checks co-pays.
  • facilitate productive communication by diffusing tense situations and ensuring timely resolution to patient issues.

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