Solutions-focused leader eager to offer 14+ years of progressive experience in driving business growth, building strong teams, initiating cost-effective improved processes, providing world-class client relations,

and cultivating a strong brand image with superior quality toward maximizing an employer s bottom-line results.

 

 

         Top performer who contributes a proven record of progression to positions of greater responsibility and authority.

         Integral leader who offers comprehensive experience in large-scale project planning and design with strong technical qualifications to establish operations responsive to long-range goals to achieve continued key growth and profitability.

         Ambitious self-starter who plans, prioritizes, and manages project tasks within high-pressure, deadline-driven situations.

         Excellent communicator who excels at seamlessly interfacing among C-level executives, business teams, and clientele.

 

 

Project Management    Team Building / Training    Data Analysis / Reporting    Short- / Long-Term Planning

Process Improvement    Internal / External Billing    Strategic Analysis / Planning    Budget Control / Management

Regulatory Compliance    Sales / Marketing Support    Vendor / Business Relations    Website Content Management

 

         Improved utility data collection processes and saved man-hours and costs by locating a multi-meter repair manufacturer.

         Identified problems with equipment delivery to campus facilities, and implemented a discussion group to correct logistical challenges which resulted in deliveries to correct point-of-use location and overall time and man-power savings.

         Created and prepared customized reports for key groups, i.e. Penn State Energy Program, Big Ten & Friends Energy Group, and EUMS (Enterprise Utility Management System), along with managing the collection of utility data for Beaver Stadium on a per-game basis and supplying invoicing information for prompt submission to various accounting offices.

         Optimize organizational efficiency by actively participating in companywide automated billing conversion processes.

         Collaborated with a software programmer to design, develop, and implement a new customized metering / data collection program encompassing continuous program upgrades, meter replacement scheduling, and testing / repair processes.

         Successfully innovated improved current processes and created new guidelines to guarantee seamless operations.

 

 

 

Administrative Engineering Aide (1999 C Present)

         Utilize broad scope of industry knowledge and dynamic business acumen to ensure accuracy and timeliness of internal / external utility billing exceeding $18 million annually which impacts various university budgets and outside organizations.

         Issue work orders for installation, replacement, and repair of metering and associated devices while observing OSHA rules.

         Examine utility usage trends based on university calendars, student population, facility population, and other factors.

         Analyze data and conduct progressive comparison studies to determine trends and identify and correct problems, along with evaluating procedures and equipment, managing and coordinating improvement processes, and soliciting valuable input.

         Drive operations growth by recruiting, training, managing, and prioritizing workflow for top-performing staff assistants.

         Identify new equipment needs, locate and meet with diverse vendors to determine appropriate services or equipment, request samples, prepare and supply Sole Source Justification as required, and verify and / or reconcile invoices via IBIS.

         Liaise among outside vendors, the Pennsylvania DEP, and additional university units and divisions as necessary.

 

 

 

Staff Assistant (1997 C 1999)

         Contributed sharp analytical abilities toward verifying and processing payment of architect and engineer invoices using IBIS, including using proper budgets and project numbers and observing individual project Not-to-Exceeds information.

         Supported project manager / coordinator teams using internal VMSE management programs, along with preparing and facilitating RFPs; editing and verifying manuscripts, correspondence, and other documents; and updating unit website.

 

 

Administrative Assistant

         Built and sustained profits by creating and generating confidential sales and other database reports, including supporting sales associates in acquiring necessary materials and information which was instrumental in maximizing bottom-line results.

         Dimensioned, calculated, and generated purchase orders for all homes in construction using self-created Excel programs.

 

~ Additional Professional Roles Held Prior to 1996 ~

 

 

Bachelor of Science in Clothing & Textiles (High Honors Graduate)                                            Bethel College

Associate of Arts                                                                                                                     Hesston College

 

AutoCAD Certificate                                                                                   The Pennsylvania State University

 

SkillPath Seminars Access, Crystal Reports (2003 C 2006)

IST Classes PowerPoint, Dreamweaver, Photoshop, Publisher, HTML, VolP Phone Systems (2003 C 2006)

Penn State Leader (2004) • Pennsylvania Association of Educational Office Professionals 46^th Conference (2004)

How to Design Attention-Grabbing Brochures, Catalogs, Ads, Newsletters & Reports (2000)

Leadership & Supervisory Skills for Women (2000)

 

AutoCAD • IBIS • Microsoft Office • Corel WordPerfect • GroupWise • Calendaring Programs • Specialty Programs

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

 

I am excited to build a rewarding career with your company, and am confident that my professional skills, academic credentials, and industry training can help to achieve your objectives.  I can offer 14+ years of solid experience in Project Management, Strategic Analysis / Planning, Team Building / Training, Process Improvement, Budget Control / Management, and Internal / External Billing, and am well-versed in all facets of Sales / Marketing Support, Vendor / Business Relations, and Regulatory Compliance.

 

To complement my background, please note that I hold a Bachelor of Science in Clothing & Textiles (High Honors Graduate) from Bethel College and an Associate of Arts degree from Hesston College.  I also participated in and completed diverse leadership and professional development endeavors during my career.

 

Currently, as an Administrative Engineering Aide for The Pennsylvania State University, I utilize my broad scope of industry knowledge and dynamic business acumen to ensure accuracy and timeliness of internal / external utility billing exceeding $18 million annually which impacts various university budgets and outside organizations.  Within this role, I drive operations growth by recruiting, training, managing, and prioritizing workflow for top-performing staff assistants.  I also examine utility usage trends based on university calendars, student population, facility population, and other factors.  During this time, I improved utility data collection processes and saved man-hours and costs by locating a multi-meter repair manufacturer.  I also successfully designed improved current processes and created new guidelines to guarantee seamless operations.  As this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience and career highlights.

 

You will find me to be a results-focused professional who can contribute a track record of organizing complex business initiatives, defining key priorities, and meeting targeted goals.  In addition, I can develop and manage teams within fast-paced, deadline-driven environments while streamlining processes to increase productivity and efficiency.  For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your company.

 

I look forward to hearing from you, and thank you in advance for your consideration.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy