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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

yyyyyy x. yyyyyy

 

Senior Technology Manager

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Profile

 

Performance-driven Senior Technology Professional eager to contribute technical proficiencies as well as dynamic project management and operational leadership skills toward supporting key goals of a progressive organization.  Offer 20 years of experience in Technology and Operations Management, with consistent results in achieving fiscal and organizational objectives. Talent for defining and resolving discrepancies to avoid unnecessary cost expenditures. Strong leader who excels in training and directing top-performing teams. Effectively establish and manage key relationships with decision makers and strategic partners.

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Project Management Technology Needs Assessments/Solutions Team Leadership Reporting/Analytics

Strategic Business Planning Change Management Risk Assessment Network Infrastructure

Process Improvement System Development Life Cycle Budget Allocation/Administration

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Key Achievements

 

  Applied solid technical expertise toward automating current manual point of sale system, integral to optimizing productivity and efficiency.

  Optimized critical security and integrity of operations by strategically designing and executing proactive disaster recovery and business continuity plans, procedures, enhancements, and audits.

  Appointed Network Group Ambassador to train, mentor and motivate potential and newly-hired minority prospects, playing an instrumental role in the development of top performing team members.

  Selected as Development Manager to lead a 10-member team in the design and delivery of D2, a global Web based forecasting tool, utilized to forecast and manage parts valued at $70M; successfully deployed tool throughout the U.S., Ireland, Malaysia and Brazil.

  Reduced monthly downtime from 20 to 5 hours by introducing new tools and procedures to proactively monitor health of Forecasting and Planning systems.

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Career Background

 

Cal s Beauty Supply                                                                                                      2008-Present

Owner/Operator

  Contribute dynamic leadership skills in managing all aspects of daily operations of a $500K per year beauty supply company.

  Innovatively design, develop and implement a targeted marketing plan to expand sales throughout the state of Texas.

  Exhibit advanced communication and interpersonal relation skills in building and establishing key relationships and liaising effectively with vendors to negotiate products and reduce costs.

 

Mo Money Taxes                                                                                                           2008-Present

Owner/Operator

  Demonstrate sharp business acumen toward launching, developing and overseeing a fast, accurate and trustworthy professional tax return preparation and processing firm.

  Apply critical thinking and technical skills toward overseeing federal tax forms, with electronic filing capabilities with the IRS, which includes over 230 federal forms, schedules, and worksheets.

 

Page 1 of 2

James A. Roberson                                                                                            Page 2 of 2

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Career Background continued

 

 

Dell, Inc.                                                                                                                      1988-2007

Disaster Recovery Consultant (2006-2007)

  Promoted to contribute leadership and decision-making skills toward managing the Disaster Recovery Readiness for Global manufacturing facilities, with strong focus on optimizing productivity, efficiency and performance.

  Innovatively designed, developed and implemented a disaster recovery plan and cost benefit analysis to ensure the disaster readiness of manufacturing applications.

  Strategically planned, coordinated and oversaw global team members in Ireland and Japan to maximize use of resources while controlling costs and meeting company needs.

Program Manager / Account Manager (2004-2006)

  Successfully designed and executed data warehousing and middleware solutions, integral to delivering global standardized manufacturing data.

  Conducted comprehensive analysis to integrate, migrate and report solutions and ensure appropriate integration and delivery of data by collaborating directly with management and global team members.

  Played a key role in identifying trends, measuring performance against goals, and detecting and responding to new opportunities and issues; facilitated the successful implementation of numerous OLAP and Enterprise Reporting, business intelligence, interface development and ETL strategies.

  Provided near real-time data to downstream applications and reporting dashboard by directing the design of architecture for new Data Mart.

Development Manager / Applications Support Manager / Database Development Manager / Application Manager (1999-2004)

  Oversaw the development, implementation and enhancement of key system, database and reporting strategies to enhance and integrate global Manufacturing operations during company reorganization.

  Strategically prioritized, planned, and tracked projects to ensure on-time, budget-compliant delivery.

  Built, trained and led 30-member team of Developers in providing 24/7 global support to 3,000 users across 3 plants on Dell s Forecasting and Planning Systems, which were utilized to forecast, plan and purchase more than $20B yearly parts.

  Supervised and directed team of 17 in managing and enhancing ORACLE and INFORMIX databases; enhanced data analysis, stored procedures and database schemas design operations.

Database Operations Manager (1997-1999)

  Relied upon to lend technical expertise toward contributing to the development of 3rd version of The Dell Online Store to support 12 product segments, utilizing ASP technology.

  Optimized eBusiness environment and appropriately processed more than $6M in daily transactions within 2 months.

  Successfully integrated all product segments and increased overall performance by directly overseeing 4 ORACLE Developers and a DBA in designing and implementing new functionality into the eBusiness Portal.

Prior Positions with Company (1988-1997)

  Continuously promoted due to exceptional performance and dedication.

  Began working for company as a Computer Technician and Inventory Control Clerk, to Sales Support Specialist III / Project Leader / Programmer Analyst I/II/III, and eventually to Programmer / Electronic Commerce Analyst.

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Education & Certification

 

Bachelor of Science Degree in Computer Science, Minor in Mathematics - Texas State University, San Marcos, TX

CMM Level 2 Certification

 

 

 

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