Planning & Scheduling
Workflow Management/Efficiency Practices
High Level Analysis
Human Capital Management
Total Quality Management
Continuous Process Improvement
Ø Strong technical background with the ability to work independently on multiple research projects with specialized experience in software development, diagnostics and fault resolution, presenting complex technical data to high end management.
Ø Provide in depth, end to end analyses of technology obstacles and offers solutions to any technical issue or challenge.
Ø Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.
Ø Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.
Ø Consistently focus on ensuring development of efficiency best-practices.
Ø Proven ability to adapt strong safety and technical skills to diverse organization needs.
Ø Problem-solving to meet the needs of the project
Ø Possesses strong organizational and analytical skills.
Ø Highly adaptable in quickly changing technical environments.
Ø Propose and implement technology solutions including third party applications, data integration, and Enterprise technology solutions.
Ø Manage and direct wide array of cross functional disciplines including programmers, business analysts and testers.
Ø Regularly implement technology development life cycle policies and procedures.
Ø Interface with entire project team as required in the establishment of project schedules and resolving schedule problems.
Ø Work with technical support to assist in resolving customer issues proactively and expeditiously.
Ø Refactoring existing components by analyzing and identifying areas for improvement.
Ø Integrate internal and external components for successful deployment.
Ø Test new components and practices quality control to ensure end client satisfaction.
Ø Perform problem resolution where necessary by examining all necessary variables.
Ø Obtain and manage customer requirements with the utmost attention to quality service.
Ø Maintain technology systems by monitoring and correcting technology defects.
Ø Possess technical writing and operational documentation expertise.
n Coursework C Computer Science Engineering, University of South Florida
n Coursework C Business & Finance, University of West Florida
n A.A. C Liberal Arts, Hillsborough Community College
n Numerous technical and business courses
n Programming Languages, Tools, Software: C#, ASP, ASPX, Objective-C, Visual Basic v6, MS T-SQL 7-8, Oracle 8-10G PLSQL, MS OLAP, ADO 2.7, UML, VB Script, DHTML, XML, MS Access 97/200/XP, DIBOL (DBL and Synergy DBL), COBOL, Basic Assembler Language, C, C++, Visual Studio, FoxPro 6.
n Operating Systems, Virtualization, Networking: Windows 2008/2003/2000/Server/Pro, NT 4.0 Server/ Workstation, XP, Win3k, Windows (95, 98,CE, ME), Several Versions of Unix including Apple OSX (Snow Leopard), SCO (Unix and XENIX), AIX on RS6000 and RT platforms, System V versions running on NCR and Convergent Technologies series systems, HP-- \UX and LINUX, Ms Dos 3.1 C6.2, DEC VMS 5.1, DEC RSX 11m, TSX, IBM VMS/VME, Novell 3.x, LAN Workplace, Ethernet, DECNET, TCP/IP, Internet. VMware 3i, VMware Lab Manager 3.x, VMware Fusion, HyperV, and various versions of Virtual PC.
n Business Analysis / Design Analyst / Team Lead
n Oracle, MS SQL, Server, MySQL Database Development
n Software Performance Testing (LoadRunner)
n Software N-Tier Programming (C#, C, Visual Basic)
n Departmental Budget Planning and Management
n Administration of SharePoint 2007/2010, VMware Lab Manager, Quality Center, Team Foundation, MS SQL, Web Farm Servers
n Project Planning, Test Planning, Use Test Case, Test Case, Progress Reporting
n SDLC, CMMI (L3), Six Sigma, SOX Project Management and Auditing
n Business Intelligence, OLAP, Reporting
n Patient Medical Records, Accounting, Cost Accounting, Payables, Purchasing
n Certified in Payroll Processing (CPP)
n Customer Service and Integrity Training
MedQuist Inc. (Spheris LLC, EDiX Inc.) 2001-2010
Software Quality Manager (4 years)
Main responsibilities: Managed team of test engineers and software configuration specialists in United States and India.
Managed daily testing operations, planning and allocation of resources for timely releases of software.
Maintained oversight of budgetary and timeline processes as well as quality assurance and resource procurement and allocation.
Member of IT Governance team and was responsible for providing various artifacts for SOX audits and HIPAA compliance reviews.
Performance Engineer / SQA Team Lead (2 ½ years)
Main responsibilities: Utilized LoadRunner to test various N-tier system architectures and backend workflows.
System tested Java, Oracle 8-10, SQL, Server 6.5-8, .NET 1.1 to 3.5, ASP .NET, Apache, Websphere Application server, Oracle RAC, J2EE, and Cisco.
Wrote specifications, test cases, peer reviews, and finalized process artifacts.
Installed, administered and used the full HP Mercury suite of testing tools including Quality Center, Quick Test Pro, Performance Center, and WinRunner.
Project Lead for New Product Development (1 ½ years)
Main responsibilities: Maintained oversight of project team, technical design requirements, coding, and reporting project progress.
Interviewed and hired employees and contractors for projects under strict timeline and budgetary constraints.
Developed project design artifacts, mentored and trained programming team in C# 1.0 as well as software creation.
- Development Database Engineer, MedQuist
- Software Development Engineer, MedQuist
- Software Development Engineer, Sage Software
- Project Manager/Development Manager / Product Manager / Systems Manager / Systems Software
- Programmer Analyst, Founders Life Assurance Company
- Computer Programmer, Tampa Electric
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