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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
productive, quality-oriented team player eager to contribute exceptional business/administrative operation skills toward providing quality remote customer service through virtual office support, data collection/database administration, proactive communications, and proficient computer operations
areas of expertise
data entry/pc operations clerical/general office customer service
project management supervision documentation
accounts payable/receivable finance/investing inventory control
fundraising training/instruction phone communications
strategic planning organization time management
technical proficiencies: ms word, excel, access, powerpoint and outlook
established home office: windows xp, printer, fax, high-speed internet, and telephone
professional experience
contract assistant, self-employed 2005-present
effectively provide quality administrative support in broad scope of functions ranging from accounts payable, accounts receivable and tax preparation to appointment scheduling, inventory control and fundraising
additional background as elementary school assistant and private investor in money markets
administrative assistant/receptionist, gmac 2005-2007
efficiently created and managed high volume of client files vital to supporting business operations
customer service representative, aaa of mi 2003-2005
oversaw team calls for emergency roadside service department and ensured customers received quality service through prompt dispatch of service
proficiently managed customer membership renewals
actively supported travel department by responding to client inquiries regarding travel services as well as processing and distributing online triptiks® (proprietary interactive trip planning tools)
administrative/legal support, compulit 2001-2002
applied sharp clerical skills toward performing data entry and coding, imaging and archiving confidential legal documents for computerized litigation support firm clientele
customer service representative/telemarketer, olan mills portrait studios 1996-2000
successfully generated business through proactive outbound phone marketing
efficiently coordinated customer appointments and proof reviews and processed sales transactions
demonstrated solid administrative support skills in assisting with employee payroll time sheets
education
university of phoenix online campus
bachelor degree, general studies; in progress
additional undergraduate studies
central piedmont community college, nc
grand rapids community college, mi
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