xxx-xxx-xxxx 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com

yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

results-driven manager exploring opportunities to apply strong operation, human resource, sales, and customer service background toward supporting a progressive company in optimizing performance

profile

         security management                              client servicing                                   sales and marketing

         recruiting/training                                  increase productivity                           streamline procedures

         financial management                             microsoft office, quickbooks             operations management

professional experience

spirits nightclub - hollywood, fl                                                                             2006-present

head of security

  demonstrate strong human resource management skills in effectively recruiting, hiring, training, and directing a team of over 40 security personnel.

  steer the execution and management of changes for security and operations of a multi-room, multi-level nightclub with a capacity of almost 2000.

  exhibited solid leadership qualities in initiating and maintaining routine job training to optimize efficiency and quick response time, while minimizing risk to patrons and staff.

 

wells fargo financial - sunrise, fl                                                                           2006-present

credit manager

  recruited to contribute communication and interpersonal relation skills in working directly with client base, educating them and providing tools to improve financial status.

  proficiently perform financial assessments and client interviews.

  compare existing bills to potential budgets by consolidating, refinancing existing personal loans and/or accelerating debt payments.

 

l.a. fitness                                                                                                                        2003-2006

purchasing auditor - sunrise, fl (2006)

  promoted to develop new nationwide purchasing agenda and enforce newly created budget protocol.

  collaborated directly with national purchasing director to increase company s bottom line revenue.

  liaised with club and district management nationwide to enforce critical procedure modifications.

  applied analytical abilities toward gathering and charting inventory from nationwide locations to eliminate excess spending and determine budget margins.

operations manager - coral springs, fl (2004-2006)

  implemented and trained staff members on effective customer relations strategies in support of planned nationwide expansion.

  spearheaded diverse administrative activities including recruiting, staff development and performance evaluation to meet sales goals and increase profit margins.

  boosted member retention over 50% by creating a more customer-friendly environment to influence positive conflict resolution.

member service director - sunrise, fl (2003-2004)

  directly managed customer relations; promoted superior service and exceptional satisfaction by promptly resolving issues and preventing escalation.

  increased fiscal production output through new member sales and active member renewals.

  maintained full accountability for club payroll as well as supply inventory, monthly revenue quota, and facility maintenance.

membership counselor - sunrise, fl (2003)

  implemented marketing ideas introducing clientele to distinctive amenities not offered by competitors.

education

select business, finance and economics courses - broward community college (ft. lauderdale, fl)

select real estate courses - gold coast school of real estate (tamarac, fl)