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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
Enthusiastic professional with recent MBA credentials eager to offer cross-functional Operations Management, Budget Control, Team Building / Training, Quality Assurance, and Client / Guest Services experience toward maximizing a top hospitality employer s success within a growth-oriented leadership role.
Core Competencies
Rooms Management Keys / Access Control Team Building / Training Financial / Budget Control |
Guest / Client Services Sales / Marketing Support Program / Events Management Policy / Procedure Development |
Project Management Process Improvement Quality / Safety Control Fitness Center Management |
Career Highlights
Achieved key reductions in an annual staffing budget by 10% via focused restructuring while improving accountability.
Participated within a proactive committee for feasibility evaluation, planning, and implementation of a $106-million residential facility construction project in coordination with college administrators, engineers, and architects.
Revitalized a paraprofessionals and graduate-level training program, and created a valuable assessment committee.
Successfully planned and executed a regional professional-level training conference to boost team performance.
Streamlined overall management and office operations by originating several computer-based solutions.
Professional Synopsis
Residence Director Office of Residence Life, Ramapo College, Mahwah, NJ 2008 C Present
Apply dynamic leadership talents toward directing daily facility operations, budget control, and purchasing, including recruiting, training, and managing a top-performing staff, and supervising outside contractual employees.
Create, implement, and standardize key operational policies and procedures, along with determining and implementing renovation and upgrade projects to maximize use of resources and meet targeted improvement goals.
Interface among multiple administrative committees and / or initiatives while serving as judicial support as required.
Residence Director Residence Life & University Housing, Rowan University, Glassboro, NJ 2006 C 2008
Led strategic decision-making for the overall operations of a high-volume residential facility, including handling staff training / development, budget control, programming compliance, maintenance, and community oversight.
Resident Advisor Office of Resident Life, Rider University, Lawrenceville, NJ 2003 C 2006
Streamlined check-in and check-out procedures for residence halls by monitoring original processes and implementing necessary improvements, along with enforcing campus-wide policies and directing special events.
Assistant to the Office Manager, The Gymnastics Academy, Cherry Hill, NJ 2000 C 2004
Demonstrated sharp analytical abilities toward monitoring customer accounts and collecting payments, along with editing and distributing marketing materials, managing facilities scheduling, and maintaining complex filing systems.
Education & Technical Summary
M.B.A. (Beta Gamma Sigma Business Honors Society Member, 3.63 GPA) Rowan University
B.S., Business Administration (Computer Information Systems Emphasis, 3.7 GPA) Rider University
Certificate in Leadership Rider University
Microsoft Office (Multiple Platforms) • Adobe Professional Products • Financial / Inventory Management Systems
Multimedia Hardware / Software • Web Developer Tools • Database Utilities • Proprietary Software Systems
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