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Yyyyyy x. yyyyyy

                                                                                                 0000 xxxxxx xxxx , xxxx , xxxxx 00000




Senior Operations / Technical Manager

Results-driven Operations Manager specializing in fast-paced Manufacturing/Production environments eager to contribute expertise in optimizing processes, controlling costs and maximizing productivity, quality and profitability toward supporting the employer in achieving and surpassing operational and financial performance goals.

Qualifications Profile


Ø  Strong technical background with the ability to work independently on multiple projects with specialized knowledge of Process Improvement Practices, Financial Examination and Cost Savings Methods, Six Sigma, ISO 0000 xxxxxx xxxx , xxxx , xxxxx 00000, Negotiations Strategies, and High Level Operational Analyses.

Ø  Effectively lead top-performing teams to increase productivity of plant operations while maintaining quality of products at all times.

Ø  Strategically enhance inventory accountability and operational efficiencies by designing and implementing innovative inventory control system using distinct color labeling to categorize and individualize products prior to shipping.

Ø  Possess an extensive knowledge of consumer grade products, materials management, and shipping.

Ø  Conduct budget control analyses, buy outs, invoicing, anticipated cost reports, and payable verifications.   

Ø  Possess in-depth knowledge of market deployments, cross-functional team leadership, as well as Vendor Relations Management.

Ø  Multiple years of experience as an Operations Manager in the manufacturing sector.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Consistently focus on ensuring development of efficiency best-practices. 

Ø  Proven ability to adapt strong safety and technical skills to diverse organization needs.

Ø  Technology savvy and proficient in multiple software applications and Operational Platforms.


Project Management Functional Competencies  


Ø  Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts to increase company-wide revenues.

Ø  Effectively manage and support staff relevant to specific projects in order to complete assignments on time and on budget.

Ø  Ensure delivery of superior customer service and high client satisfaction levels by diligently tracking concerns and presenting issues at routine builders meetings for prompt resolution.

Ø  Regularly schedule reviews and tracks progress of particular projects.

Ø  Possess an extensive knowledge of fiduciary practices, policies, and regulations and can apply this knowledge in terms of budgets, forecasting and projections, as well as financial analysis. 

Ø  Manage Section 8 housing program as related to client needs.

Ø  Provide project leadership in order to achieve maximum production, including budget control, production timetable, status reporting, client/project team coordination, and quality assurance. 

Ø  Coordinate public relations campaigns as well as implement and support various marketing package plans.

Ø  Collect and analyze data necessary for comprehensive market and competitive analyses.


Academic & Specialized Training Credentials


n M.B.A,, River College

n B.S. C  Chemical Engineering, University of Massachusetts

n Specialized Training C Advanced Management, Operation Management, Activity Based Costing and Budgeting, ISO 0000 xxxxxx xxxx , xxxx , xxxxx 00000, Negotiations for Managers, Selling to Major Accounts, Six Sigma



Professional Career Track


Printing Products Operations Manager, Trelleborg Coated Systems                                     2008-2009


  Primary responsibilities included complete oversight and management of production and operations of $50M division including two (2) US based facilities.  Specific functions and achievements included;

  Full P&L responsibilities for Offset manufacturing of printing blankets, engineering,

  Human  Resources, maintenance, environmental, operations planning, community and government relations.

  Successfully consolidated two manufacturing facilities into one resulting in a $3M savings through restructuring and product consolidation.


Offset Operations Manager, Macdermid Printing Solutions                                                      2003-2008


  Primary responsibilities included full P&L responsibilities for Offset manufacturing of printing blankets, engineering, human resources, maintenance, environmental, operations planning, community and government relations. Additional functions and achievements included;

  Increased plant throughput by 6% through Six Sigma Lean Manufacturing and TQM. Contained controllable manufacturing costs to 2003 level.

   Established tighter process controls based on customer(s) and Sales input through Six-Sigma and 5S.

  Increased effectiveness of converting department, able to respond to $2M new business with no increase in labor and capital.

  Reduced customer complaints / returns to 0.3% of GOGS from over 1.5% through implementation of Zero Defects methodology and practices.

  Successfully designed and manufactured eight new products in a two year period resulting in $1.5M sales increase with 47% average gross margin.  

  Developed and implemented, as part of the management team, a training roadmap focused on product training and technical support for the sales group.

  Member of the Offset business management team.


Process Improvement Manager, MacDermid Printing Solutions                                                1999-2003


  Primary responsibilities included management of process engineering, maintenance and quality control departments for two manufacturing facilities in Morristown serving the Offset and Flexo printing industries. Specific functions and achievements included;

  Upgraded a coating process with 27% ROI during the first year of operation.

  Reduced Maintenance expenses by 23% by implementing TPM, vibration and oil analysis

  Commissioned a new extrusion manufacturing facility and process technology, which doubled plant s volume capabilities and reduced production cost by 23%.

  Provided training for engineering and quality control personnel on DOE, Failure Mode Analysis, Lean Manufacturing, and TQM.

  Instituted raw material rationalization program resulting in manufacturing cost reduction of $0.75M.


Process Improvement Manager, Polyfibron Technologies                                                         1998-1999


  Primary responsibilities similar to MacDermid Printing Solutions.


Earlier Experience


- Vice President of Manufacturing, Cooley, Inc                                                             


- Plant Superintendent, Polyfibron Technologies      


- Technical Supervisor, New Daramic   


 - Process Engineer, E.S.A., Inc.        





Yyyyyy x. yyyyyy


Senior Operations Manager

Efficiency Best Practices C Staff Leadership C Problem Solving







Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer several years progressive advancement in key roles, most recently as an Operations Manager with Trelleborg Coating Systems.  I am skilled at all phases of planning, supervising, and execution of medium to large scale manufacturing projects.  I am particularly skilled at productions and revenue increases, working directly with all departmental resources, scheduling and process tracking, billing and billing reviews, directing and leading staff, understanding project plans and specifications, and problem solving with minimal impact to the overall operation.

  I have worked as a technical expert in various forms within this sector so I am accustomed to integrating into various cultures and environments. I am experienced at managing others as well as developing and implementing best practices models to increase efficiency and thus completion of projects on time and on budget.  I offer several years of formal training and education as well as progressive advancement within companies due to excelling at responsibilities and making significant contributions the projects to which I am assigned. 

            I am an exceptionally hard worker and consider myself a strong team player.  My enthusiasm comes from working directly with products and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.  Further I am open to discussing relocation if this should be a requirement.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.



Thomas Kittos







Yyyyyy x. yyyyyy



Senior Operations Manager

Efficiency Best Practices C Staff Leadership C Problem Solving


Dear  NAME:


Our meeting this morning was both enjoyable and informative. I want to thank you for taking the time to share with me your thoughts and ideas about the opportunity of joining your organization.

Based on our discussion, I am confident that I can make a strong contribution to the company. It seems that you are looking for someone with proven strengths in operations management, resource allocation, employee services, strong communication skills, and the ability to manage and motivate teams. 

I feel that my experience demonstrates a strong track record in these areas. As you may recall, I am a polished, results-driven and versatile Operational, Management and Client Services Professional leveraging proven strengths in the development and launch of operational initiatives to drive efficiency and increase retention. I am also astute in identifying human capital plans needs, creating actionable programs, and effectively interacting with all departmental resources.


My key proficiency and career path has been very versatile and my primary work has included problem analysis and resolution, employee efficiency, cost savings and/or containment, relationship building, and employee training.


I would welcome the opportunity to do the same for your company. I am very interested and enthusiastic about the possibility of meeting you again. I look forward to hearing from you on DATE to discuss our next steps.  If I do not hear from you on this date, I will contact you to follow up.


Thomas Kittos









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