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Senior Level Project Management Leader

Highly Accomplished Technology Project Management Leader with expertise in driving critical business solutions and managing high profile projects.  Eager to assume a position that will allow me to maintain complete accountability and ownership for Profit and Loss, Key Performance Indicators, Project Management and Strategic Development.  Broad based technical expertise including extensive design, architecture and project management skills.  Proven ability to complete complex technology projects in a high pressure environment.

 

 

w  Integrate business and technology expertise to formulate and deploy sophisticated technical solutions.

w  Cradle to grave project management, task identification, project planning, and status review.

w  High-performing operations-management style with expertise in building/optimizing organizational processes, measurement systems, and professional teams to maximize business results.

w  Skilled strategist who transforms ideas and plans into workable solutions and benchmarks performance against key operational targets/goals.

w  Ability to lead business and strategy planning inclusive of goals, target audience, opportunity assessment, competitive evaluation, business model and frameworks.

w  Motivated self-starter with sense of urgency and ability to rise to the occasion to exceed expectations.

w  Effective problem solver with technical discipline, business acumen, and talent for practical implementation.

w  Talent for fostering and leveraging collaborative relationships with internal and external resources to shorten project and development cycles, improve company effectiveness, optimize productivity, and reduce costs. 

w  Trusted with unquestionable integrity; commitment to fact-based, data-driven decisions and due diligence. 

w  Ability to interpret and translate technical language and deliver presentations to audiences of all levels.

w  Provide infrastructure development leadership with a focus on long term delivery and strategy for clients.

w  Ability to assemble, train and mentor a high performance team; drive employee development and measurement activities to ensure maximized contributions from each team member.

w  Proven ability to prepare detailed project documents like project charter, RACI charts, KPI s, project schedules, risk, quality and other management & documentation plans.

w  Technical Competencies include; ADSL, webhosting (UNIX), IRQ Conflicts, Domain Names, Network Troubleshooting, Configuration and Support, Internet Technologies (POP, IMAP, SMTP, NNTP, FTP) and Email and Internet Configuration

 

 

University of Liverpool.  Liverpool, UK (2009-Present) - Masters in Business Administration MBA

Villanova University. Villanova, PA C (2008 to 2009) - Masters Certificate - Six Sigma      

Humber College. Toronto, ON  (2002) - Diploma, Microcomputer Management   

 

Project Management Institute (PMI)

Toastmasters International (Comfortably Speaking - Club #: 1120086)

International Project Management Association (IPMA)

American Society for the Advancement of Project Management (ASAPM)

American Society for Quality (ASQ)

International Information Systems Security Certification Consortium (ISC)2

 

Facilitation Tutor - Certificate C Facilitation Core Skills C 2009

Villanova University C  SSBB Six Sigma  Black Belt -  2009

ISACA C  CobIT v4.1 Foundations -Certified - 2009

Villanova University C  LSSS Lean Six Sigma Sensei -  2009

Villanova University C  SSGB Six Sigma Green Belt -  2008

Pink Elephant C ITIL v3 Foundations CCertified - 2008

Project Management Institute - PMP C2006 #xxxxxx0

Sylantro Systems C Introduction to VOIP (Sylantro Systems) - 2005

Belair Networks C Wireless Mesh Networking Introduction (Belair Networks) 2005

ISC2 C CISSP C 2005 #xxxxxx

Cisco Systems C  CCDA C 2004

Humber College C Adobe Photoshop (Introduction) & Print Design courses - 2003

GS1 Canada C Seminar - 2003

Cisco Systems C CCNA -2003

Zig Ziglar C Sales Seminar - 2002

Summer Company Program - Ontario Ministry of Enterprise, Opportunity and Innovation C 2001

 

 

9^th Sphere (2008 to 2009) - Project Coordinator

w  Led and managed projects from inception to completion; coordinated data gathering and project scope data, created project schedules and oversaw budget development and logic blueprint creation.

w  Interacted with design, development and internet marketing teams to ensure that project plans met quality and content criteria.

w  Cultivated strong working relationships with internal and external clients by performing needs analysis to define and communicate expected outcomes.

w  Led the creation of project documentation including; project charter and technical change register to standardize and streamline end project processes.

w  Spearheaded efforts to complete a web-based application with content management system for the Online Condo Listing & Real Estate Site; core modules included condo, user management and location management, Google Map API integration, administration management, comments management and report generation functions, utilized PMP, MY SQL, Flash, Google Maps API, Light box,  Action Script, XML, & HTML to complete project.

w  Developed website application for an online Social Networking Site; completed multiple additions of a large quantity of new functionality tools including; messaging, public / private listings of members, IM contact import (MSN, YAHOO), modifying directory listing, modify privacy settings of pre-built modules, and created modules for user management utilizing PHP, MySQL and HTML & Google Map API.

 

KUBRA Data Transfer (2008) - Project Leader

w  Directed and coordinated efforts for a .NET developer; created scope documents, gathered relevant information and trained end user clients on web based applications via WebEx and conferencing services.

w  Created comprehensive project plans and effectively communicated schedules and updates to clients, ensuring the timely and accurate completion of project deliverables.

 

ADFLOW Networks (2007) - Project Coordinator

Project Coordinator                                           

w  Led project management initiatives including; purchase order creation, status reports, action registers and communication with vendors for the Office Max store installations.

w  Coordinated product shipping, media player kit construction and O/S imaging, digital signs, and project tracking for installations performed throughout the US.

 

Wal-Mart Canada Corporation (2007)  - Systems Implementation Analyst C ISD - Infrastructure Department            

w  Facilitated conference calls with vendors and store planners to create a statement of work and project scope for the installation, configuration and validation of control activities within the Bentonville NOC team.

w  Oversaw the installation of wireless systems, PBX & cabling infrastructure, interacted with Unity telecom to resolve PBX action items, and ensured proper installation of all voice and data cabling.

 

Wesbell Technologies (2006) - Technical Project Manager

w  Led project management initiatives to complete various network installation projects within the Healthcare, Government and Enterprise sectors.

w  Interfaced with Bell SMB to coordinate projects utilizing Cisco & Nortel AP s; completed site surveys with Air magnet, performed data cabling, AP installation, configuration and testing.

w  Worked with Wesbell s NOC team and an on-site installation team to complete an audit of network security and reliability within the Scotia Plaza wireless network.

 

Philcos Enterpriser Ltd (2004 to 2006) - Information Technology Manager

w  Led IT initiatives and management for Canada s largest licensed wholesaler and distributor of licensed apparel and accessories for the Canadian music and entertainment industry.

w  Led day to day IT operations, oversaw support staff, and coordinated technology solution implementation with vendors and clients.

w  Implemented and supported Sugar CRM (pilot) & ACT! CRM software, participated in vendor selection, data migration, end-user training and backup strategies.

w  Executed complex Web Server Implementation of a linux (Fedora) web server with Ensim Hosting control panel; coordinated the installation of  POP, SMTP (Sendmail), Spam Assassin, FTP, DNS, and HTTPD services.

w  Effectively completed a Accpac ERP upgrade for the Radio Beacon warehouse automation software, upgraded client software, licenses, and database software to Pervasive SQL 8.6.

w  Integral in leading all IT strategies during a facility location including; data cabling for 23 work stations, end-user training for new Panasonic D1232 Digital PBX, and coordination of installation of CCTV system.

w  Oversaw migration of MY SQL database, customer and product information, as well as meta data from PHP Shop; coordinated with representatives form sales, finance, order entry, management & warehousing groups to define project scope and expected outcomes.

w  Led requirements analysis, vendor and technology selection of scanners, printers and access points including; Symbol access points (AP 4131), Symbol MC-9000-G handhelds & Zebra thermal printers, and performed functional testing of hardware & basic Radio Beacon operations with sample data to ensure functionality.

 

Soho Networks (2001 to 2004) - Independent IT Consultant

w  Secured new business opportunities to provide IT consulting services to commercial and residential clients; offered project management, application, system design, network design and system installation services.

w  Promoted business services through participation in trade show and industry events, managed business development, client relations and financial reporting requirements.

Performed a variety of IT projects including;

Hardware Refresh C Project Manager

w  Researched client requirements and selected vendors to spearhead project for Philcos Enterpriser Ltd.

w  Completed networking of workstations, Windows 2000 server installation, Veritas Backup Executive installation, CAT5 data cabling  and end user training.

 

Wireless & Wired Network Installation Projects

w  Interacted with various clients to gather network requirements; identified access point location, data cabling, installation and support of D-link & Linksys applications for commercial and residential clients.

 

Echo-Online Inc  (2002 to 2004) - Technical Support Supervisor

w  Began tenure in position as a Technical Support Associate, and quickly gained promotion to Technical Support Supervisor; led day to day business operations and provided oversight for 5 team members in a call center environment.

w  Successfully supported the migration of 1000+ business accounts resulting from a company acquisition, coordinated with 3^rd parties including Bell Nexxia & Navigata for ADSL / ISDN to provide trouble ticket resolution.

w  Created an environment of continuous learning, provided ongoing performance training for support associates.

w  Gained significant experience in providing support for T1, ISDN, CPE routers (Netopia), ADSL, domain registration, Ensim hosting platform, and internet software products.

IBM Store (2000 to 2001) - Sales Associate

w  Promoted sale of technology solutions to business and consumer clients; identified client needs and made appropriate recommendations, consistently exceeded sales goals through superior customer service and business development initiatives.

 

ICA Canada Online Inc (2000 to 2001) - Technical Support Representative

w  Provided basic technical support for over 5000 users for an Internet Service Provider; gained experience in troubleshooting and resolving functionality issues.

 

 

PMI Lakeshore Chapter (2009) - Strategic Planning Process Facilitator (Volunteer)

w  Partnered with the Robert Land Community Association based at the Eva Rothwell Resource Centre (ERRC) to develop an updated 1, 3 & 5 year strategic business plan; coordinated strategic design, framework, approach, process and templates.

w  Coordinated a workshop to establish AS IS processes, plans, initiatives and barriers.