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Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Career Objective
Results-driven leader eager to contribute dynamic administrative, communication and analytic skills toward actively supporting a progressive organization as a key staff member
Profile
Ø Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, and efficiency
Ø Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly
Ø Dynamic communication, presentation, relationship building, and problem solving abilities
Ø Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients
Professional Experience
American Union Financial Services 2006-2007
Loan Processor
Maintain full accountability for handling daily activities, including processing loans, overseeing loan files from inception through completion, and work with title and escrow on funding issues.
Effectively
hired, trained and supervised staff in the processing department, scheduled
technical maintenance, prepared weekly time cards, and maintained a pipeline of
120 loans
American Residential Funding 2003-2006
Senior Loan Processor
Reviewed and evaluated information on mortgage loan documents to determine if buyer, property, and loan conditions meet establishment and government standards.
Assembled documents in loan file, including acceptance or denial, and returns file to originating mortgage loan office.
Assisted in the negotiation for the lowest rates; communicated with lenders and clients, and executed comprehensive customer service procedures and solutions.
Created and promoted a collaborative team environment to ensure highest levels of client servicing and satisfaction; validated client applications.
Macys 1998-2003
Cosmetics and Fragrance Counter Manager
Resourcefully managed work flow and directed personnel vital to driving sales operations.
Interacted with customers and staff in an honest and mature manner utilizing excellent verbal and written communication skills.
Supervised a team of five in all aspects of daily activities, and consistently exceeded sales and credit goals
Directed, coordinated and exercised functional authority for planning related to sales, marketing and promotions.
Maintained contact with major accounts and promote positive relations with vendors.
Prepared for and attended exhibits, conferences, meetings, and other local, regional, and national promotional opportunities.
Led and supervised additional activities including loss preventions and working with the other managers to resolve discrepancies.
Education
Monterey Hair Academy - Santa Clara, CA - Licensed Cosmetologist
De Anza Community College C Selected courses
Licensed Real Estate Agent
Licensed Public Notary
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