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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

In addition to significant experience in sales,  I bring to you an outstanding background in retail management, a proven track record in strengthening employee productivity and performance, and solid expertise in P&L, marketing, staff training and development, and optimizing revenue production. To complement these qualifications, I offer extensive and successful experience in vendor relations, purchasing, forecasting, and budget administration.   

 

As a proactive contributor to your organization, you will find me to be a driven professional committed to supporting you in achieving your objectives through superior performance, creativity, integrity, dedication and initiative. I am confident that I could be a valuable asset to <insert name of organization>, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Salena Golic

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone xxx-xxx-xxxx

abc@xyz.com

 

Retail Management Professional eager to contribute excellent marketing, P&L and staff leadership talents toward supporting a dynamic organization in optimizing bottom-line performance.

 

 

Qualifications Profile

 

        Hands-on management professional with proven success in driving sales, protecting company assets, and reducing/minimizing shrink.

        Significant experience in human resources, profit and loss (P&L) administration, budgeting, purchasing, and vendor relations.

        Diligently assess daily business operations to determine and optimize fiscal performance, sustainability, competitive positioning, and revenue opportunities.   

        Leverage considerable team-building expertise to hire, train, motivate, and manage productive personnel.

        Methodical problem solver with a solid track record of executing innovative solutions to meet defined business goals and needs.

        Outstanding interpersonal, administrative, research, marketing, and communication skills with fluency in English, German, and Bosnian.

        Received Mortgage Award in 2000 from National City Bank for generating highest volume of mortgage referrals.  

 

 

Professional Experience

 

Forever 21 Inc., Bowling Green KY, 2007 to 2008

Store Manager

        Spearheaded store operations inclusive of staffing, customer service, P&L management, merchandise displays, sales promotions, and inventory control.

        Recruited, trained, motivated and directed 50+ store associates.

        Emphasized outstanding customer relations to drive business, increase annual sales, and maximize average unit purchased per transaction and average dollar spent per transaction.

        Effectively reduced and controlled store shrink by enforcing company policies and procedures, delivering exemplary customer service, and facilitating awareness training to staff.

 

Continued

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

Payless Shoe Source Inc., Bowling Green KY, 2002 to 2007

Store Manager 

        Steered daily operations for footwear store by arranging visually-appealing merchandise displays, creating work schedules, delegating tasks, and cost-effectively managing inventory.

        Applied dynamic leadership talents toward managing human resources functions such as hiring, training, counseling, payroll, performance evaluations, and terminations.

        Analyzed, devised, implemented and enforced store policies and procedures including loss prevention methods and strategies.

        Maximized store s competitive positioning by remaining aware of industry activity, trends, and customer preferences.

 

National City Bank, Bowling Green KY, 2000 to 2002

Financial Customer Service Representative 

        Adeptly performed a broad scope of activities such as opening new accounts for customers, processing deposits and withdrawals, cashing checks, and cross-selling various bank products and services.

        Exercised sharp relationship-building capabilities to achieve exceptional levels of customer satisfaction and retention, and create a positive reputation within the community.

        Exhibited polished customer service background in answering inquiries regarding accounts, and handled complaints and escalations with diplomacy and a solution-driven work ethic.

 

Prior background includes role as Secretary with International Center, Bowling Green, KY.

 

 

Education

 

Bachelor s Degree, Marketing & German Language

Western Kentucky University, Bowling Green, KY, 2005

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