yyyyyy x. yyyyyy

23701 s. western ave. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 • xxx-xxx-xxxx • abc@xyz.com

 

 

career objective

results-driven, solutions-focused and detail-oriented team player desiring a challenging and progressive gemology apprenticeship role within a dynamic and successful jewelry business.

 

profile

a service-oriented student gemologist qualified to work in retail and repair shop settings, customer and employee relations, jewelry design, and diamond and gemstone appraisal. student gemologist currently training in raw materials, production process, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.  strong hands on knowledge of client communication, data entry, filing, weekly status reports, spreadsheets, product research, client support troubleshooting and special project coordination. recognized for attention to detail, honesty, productivity, and teamwork. current gemology student offering theoretical and applied knowledge in:

 

diamonds course     colored gemstone identification              colored gemstone grading

pearls course          jewelry insurance appraisal         evaluating damaged jewelry        

identification of synthetic gemstones                 watch repair

 

~ core competencies ~

 

• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer service interaction both in person and via telephone.
• dynamic communication, presentation, negotiation, and relationship management skills
• skillful at performing independently or within a team to exceed all operational goals.
• consistently ensured delivery of quality customer service vital to sustaining and growing accounts

 

professional education

 

cerritos community college coursework in business                                                               1981

the study of pearls certification                                                                                september 2008

international school of gemology jewelry design and appraisal                                      present

 

professional experience

 

fine jewelry department best products                                                                            1981-1983

assistant to plant engineer shultz steel company                                                           1994-2008

sabbatical                                                                                                                                1993-1994

technical writer 1^st choice personnel, inc.                                                                                     1993

engineer s assistant shultz steel company                                                                       1989-1992

sales secretary border steel company                                                                               1988-1989

account coordinator south bay public warehouse                                                           1985-1988

general clerical concepts in careers                                                                                   1983-1985

 

technical experience

 

adobe acrobat 4.0, 7.0 professional aqmd annual emmissions reporting program v.6.06

coreldraw 10, 12, dpsolutions, inc. imaint eam v.2.0 dp solutions pmc 2000 v.2.4

inspiration 5 professional access 94, 2000, 2003 internet explorer

office professional 97, 2000, 2003, xp outlook 2000, 2003 project 2000 windows 7.0,

windows xp professional corel graphics sql server 8.0, 2000 sql server 8.0, 2000

microsoft office suite: picture manager, photo editor, picture manager, media player.