yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

solutions-focused leader with m.ed. in counseling & human development eager to offer 11 years of progressive team building, employee training, program development, policy / procedure implementation, and business / community relations toward maximizing an employer s success via enhanced staff productivity and efficiency.

 

profile of qualifications

 

         top performer who makes decisions to reflect positively on business efficiency, corporate well-being, and employee satisfaction, along with providing quality staff recruitment that encourages diversity, low turnover rates, and high levels of company loyalty.

         ambitious self-starter who fosters a cooperative working environment by conducting group meetings and individual reviews designed to facilitate valuable team building, improve communication measures, and encourage useful staff feedback.

         integral leader who excels at organizational policy / procedure development, training programming, and staff coaching.

         excellent communicator who plans, prioritizes, and manages tasks to optimize workflow and enhance staff productivity.

 

key areas of expertise

 

employee relations                  quality assurance                                  financial management                      risk management

team / morale building           executive-level relations                     business communications               regulatory compliance

training / development          program / policy development           statewide program marketing           strategic analysis / planning

 

professional synopsis

 

         applied dynamic leadership talents toward developing and implementing team building and organizational programs, policies, and procedures, including overseeing critical quality assurance and risk management, and initiating public awareness campaigns.

         drove business growth by recruiting, interviewing, hiring, and training high-quality staff members for diverse roles, along with planning and prioritizing team and individual workflow to maximize use of resources and meet targeted operations objectives.

         ensured seamless company processes by interfacing between public- / private-sector agencies and community organizations, including contributing strong communication skills toward delivering innovative presentations to executive-level management.

         utilized broad scope of industry and financial knowledge toward directing budgeting, billing, recordkeeping, and auditing efforts.

         demonstrated sharp analytical abilities toward advising company and staff regarding employment law, including ensuring the organization operated ethically; in accordance with public interest; and in compliance with federal, state, and local regulations.

         initiated ged programs, therapeutic recreation programs, and staff training programs, along with proficiently networking and marketing programs within the local community and to various county departments throughout the state of texas.

         optimized organizational efficiency by reprogramming clinical and program departments to achieve most improved facility with tyc programming in a boot camp facility environment, including lowering recidivism rates by 38% within one year.

 

professional experience

 

owner / director, individual & family counseling practice, dallas, tx                                                              2002 c 2009

therapeutic recreation & community services director, cornell companies, san antonio, tx                        2001 c 2002

clinical & program director, r. temple dickson juvenile facility, sweetwater, tx                                            1999 c 2001

qmrp ii / assistant director of recreation, the denton state school, denton, tx                                           1994 c 1997

 

education, professional certifications & technical summary

 

m.ed., counseling & human development                                                                                           hardin-simmons university

b.s., recreation therapy                                                                                                                                      kent state university

 

licensed professional counselor • board certified in professional counseling • certified therapeutic recreation specialist

 

microsoft office suite • microsoft publisher • internet applications

 

professional affiliations

 

board of directors, nctrc (2004 c 2007) / trssw (2004 c 2010) / ntxatra (2006 c 2008)

 

member, american psychotherapy association / american therapeutic recreation association

                  american counseling association / texas counseling association

 

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am excited to build a rewarding career with your company, and am confident that my professional skills can help to achieve your key objectives.  i can offer 11 years of progressive, combined experience in team building / training, program development, policy / procedure implementation, regulatory compliance, and financial management, and am well-versed in all facets of start-up operations, marketing, and business / community relations.

 

to complement my background, please note that i hold a m.ed. in counseling & human development from hardin-simmons university and a b.s. in recreation therapy from kent state university.  i am also a licensed professional counselor, board certified in professional counseling, and a certified therapeutic recreation specialist.

 

most recently, as owner / director of an individual & family counseling practice, i applied my dynamic leadership talents toward developing and implementing team building and organizational programs, policies, and procedures, including recruiting, interviewing, hiring, and training high-quality staff members for diverse roles.  within this position, i also utilized my industry and financial knowledge toward directing budgeting, billing, recordkeeping, and auditing efforts.  as this is just a sampling of my job history, please refer to my enclosed resume for additional experience.

 

you will find me to be a solutions-oriented professional who can contribute superior attention-to-detail and sharp analytical abilities.  in addition, i can plan, delegate, and manage multiple individual and group tasks within deadline-driven environments while streamlining business processes to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you, and thank you in advance for your consideration.

 

sincerely,

 

 

 

abbe l. leal, m.ed.