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yyyyyy x. yyyyyy
203 West Raven
Drive-Chandler, AZ 85286
xxx-xxx-xxxx
abc@xyz.com
Dynamic leader with extensive management background in consumer banking and retail industries eager to contribute talents toward supporting the employer in optimizing revenue and operational performance
yyyyyy x. yyyyyy
Profile of Qualifications
Ø Offering a well-rounded background in steering broad areas of business operations, from human resources and administrative to sales and customer service
Ø Excel in strategically planning, prioritizing and managing projects/workflow to maximize productivity and efficiency of operations
Ø Motivating leader experienced in hiring, training, developing, and managing high-performance teams committed to driving sales and delivering world-class customer service
Ø Strong personal sales track record; effectively consult with clients to identify needs and employ proactive consultative, solution-based and cross selling techniques to optimize results
Ø Dynamic communication, relationship building and problem solving skills
Ø Promote and support a collaborate teamwork environment
Ø Spanish language conversation, reading and writing skills
yyyyyy x. yyyyyy
Professional Experience
T e l l e r / B a n k e r / A c t i n g S e r v i c e M a n a g e r , W e l l s F a r g o - C h a n d l e r , A Z 2 0 0 6 C Current
Demonstrating consistent contributions to employer success, have progressed over course of career with Wells Fargo from Merchant Teller, 2006, to Lead Teller at traditional Branch in Laveen, AZ, 2007-2009 prior to assuming Service Manager position; concurrently a Personal Banker and Teller
Proficiently steer broad-scope operations spanning opening/closing, regulatory compliance, human resources, business development, and administrative functions
Contribute dynamic leadership skills toward effectively training, building and leading a sales-focused Teller team; strategically schedule staff to maximize use of resources and ensure optimal customer service and satisfaction levels
Facilitate full-range client services as Personal Banker, from opening/closing and maintaining accounts to cross-selling products for enhanced revenue performance
Solid personal sales, customer service and management performance; multiple Circle of Stars awards as well as Service Starts with Me and Perfect Attendance recognitions
T e l l e r , JP M o r g a n C h a s e , P h o e n i x , A Z 2 0 0 5 - 2 0 0 6
Achieved track record of accurately balancing with no losses in processing customer transactions; solely managed night drop deposit and drive up operations as well as ATM balancing
Consistently attained quarterly sales goals through aggressive product selling and effective client relationship building/servicing
S t o r e M a n a g e r , P a c i f i c B r a n d s T e m p e , A Z 2 0 0 4 - 2 0 0 5
Demonstrated strong leadership skills and sharp business acumen in steering shifts to surpass sales goals as well as maintaining one of the lowest shrink/loss percentages companywide
Ensured superior customer servicing by effectively training, developing, scheduling, and managing a client-focused, service-oriented team
Accurately managed high-volume cash transactions and petty cash account
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