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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx
, xxxxx 00000
Homexxx-xxx-xxxx or Cell xxx-xxx-xxxx
abc@xyz.com
Paralegal
Profile
Offering progressive experience in office administration and management, with consistent results in achieving organizational objectives. Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability. Dynamic communication, presentation, relationship building and problem-solving abilities. Excel at interacting with broad populations including senior management, staff, clients and external contractors. Highly versatile; quickly master new roles, responsibilities, technologies, and environments.
Paralegal Certificate Project Management Team Leadership Staff Training Client Relations
HR Management Benefits Administration Payroll Legal Research & Analysis Bookkeeping
Key Achievements
Successfully played a key role in identifying and recovering $131,000 in unexpected funds for a bankruptcy estate.
Prepared wage claim checks for 294 former employees and filing payroll tax returns in 33 states.
Successfully contributed to business development by using proactive prospecting techniques to expand offerings and locations for career management and career transition classes, generating over $1 million in revenue within one year.
Career Background
Paul A. Jones & Company, Sandy Springs, Georgia
Administrative Assistant (2005-Present)
Contributed organizational skills and strong attention to detail toward providing administrative support for bankruptcy accounting firm, with focus on optimizing productivity, efficiency and performance.
Strategically sourced vendors for office supplies to control costs and maximize profits while maintaining high quality and service standards.
Supported senior management in critical decision-making and business planning initiatives by efficiently compiling and producing detailed letters, memos and reports.
Managed high-volume phone communications, ensuring delivery of quality customer service in directing calls, responding to inquiries and relaying detailed messages.
Collaboratively worked with third party administrators to close down company 401k plans.
Steered payroll, bookkeeping and clerical support functions, demonstrating exceptional multitasking and prioritizing abilities in achieving goals and timelines.
Law Office of Gentry, Smith, Dettmering, Morgan & Schnatmeier, LLP
Legal Assistant Volunteer (2009)
Assisted in preparing binders for the client and attorneys prior to going to court in conjunction with a personal injury case.
Exhibited advanced communication and organization skills in answering incoming calls, contacting clients to set up appointments and updating attorney calendars via Outlook.
Proficiently researched cases and statutes and set up new case files, integral to pending cases.
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Career Background continued
The Office Managers, Inc., Marietta, Georgia
Co-owner (2001-2004)
Applied sharp planning skills toward providing bookkeeping, payroll and other administrative services to small business owners.
Integrated QuickBooks technologies with administrative operations to maximize productivity and efficiency for clients; entered financial transactions and reconciled bank and credit card statements.
Conducted comprehensive research and analysis to effectively implement and manage benefits including Group Health Insurance and Simple IRA plans.
Built top-performing personnel vital to supporting enterprise-wide operations through strategic recruiting and effective job description development.
Accurately tracked employee time and prepared paychecks, quarterly and annual payroll tax returns and sales and use tax returns.
AT&T, Atlanta, Georgia
Site Administrator, HR Resource Center (1998-2000)
Applied dynamic leadership skills toward managing the processes and day-to-day operations and team of clerical personnel, playing an instrumental role in the development of top performing team members.
Eliminated redundant or unnecessary steps and maximized efficiency by standardizing the registration process for the Resource Centers across the country.
Demonstrated sharp business acumen in defining and implementing targeted improvements to Resource Center evaluation processes and surveys to obtain more useful, timely and cost-effective feedback from participants.
Additional Experience (Select List)
AT&T, Atlanta, Georgia
Human Resource Generalist / Executive Education Coordinator / Skills Consultant / Customer Service Instructor / Technical Support Supervisor
Education & Professional Training
Bachelor of Arts in History - Piedmont College, Demorest, Georgia
Business Administration Courses - Kennesaw State University, Kennesaw, Georgia
Certificates
Paralegal Certificate Program - Emory University
Certification in the Fundamentals of Westlaw for Paralegals
Qualified Administrator of the Myers-Briggs Type Indicator
Certified Course Facilitator - Kaset International: Achieving Extraordinary Customer Relations, Motivating for Extraordinary Service, and Keeping the Skills Alive
Technical Skills
Microsoft Office; QuickBooks, Quicken; Internet Research; Westlaw
Affiliations
Board of Director - Piedmont College Alumni Association / Class Reunion Organizer - Piedmont College
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