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yyyyyy x. yyyyyy               0000 xxxxxx xxxx , xxxx , xxxxx 00000                                                                                                                       (xxx-xxx-xxxx abc@xyz.com

 

solutions-focused, team-building leader eager to contribute recently attained knowledge

of human resources practices, as well as proven management, training / development,

and social services expertise, toward maximizing a progressive organization s success.

 

profile

 

ø  foster cooperative teamwork across a multitude of personnel levels while actively communicating a company s vision, value, and goals in order to profitably ensure optimal operational performance.

ø  drive organizational success by providing proven leadership abilities, intelligent problem-solving proficiencies, solid communication talents, and excellent interpersonal relationship-building techniques.

ø  demonstrate dynamic prioritization skills, including quickly identifying and resolving daily challenges in a proactive manner while maintaining exceptional professional work ethics.

ø  currently pursuing an m.b.a. degree from southern nazarene university; holds b.s. in human development family science (child and family services) from oklahoma state university.

ø  proficient in microsoft word and powerpoint, and various internal research databases; willing to learn / master additional programs as necessary.

 

~ key related coursework ~

 

human resources management / administration • organizational behaviors • management practices / ethics

programs management / development • leadership • business communications • human development

 

professional experience

 

assistant manager, walgreen s, tulsa, ok                                                                                 2008 c present

 

ø  drive business growth by actively recruiting and effectively supervising top-performing team members, along with overseeing necessary human resources activities in compliance with all state regulatory agencies; profitably schedule employees to attain low labor costs.

ø  create dynamic training programs for personnel, including developing, implementing, and maintaining high-quality standards for all associates to provide consistency within store operations.

ø  resourcefully delegate employee tasks to allow individualized work-related confidence, while consistently empowering associates to make decisions to reflect positively on business productivity and operational success.

ø  showcase solid leadership skills by conducting valuable personnel meetings and individual reviews utilized to facilitate productive team building, improve communication measures, and encourage useful staff feedback.

 

child protective services specialist ii, arizona child protective services, kingman, az                2006 c 2007

 

ø  maximized operational efforts by actively coordinating services for families involved in cps cases, including performing in-home case management by ensuring the safety and security of children within various environments.

ø  contributed exceptional interpersonal relationship-building talents toward providing support to families overcoming multifaceted obstacles.

ø  demonstrated resourceful administrative skills utilized to maintain a comprehensive cps computer program, including entering complex case notes and additional data.

ø  actively attended court hearings on behalf of cps efforts, along with cohesively working with facility personnel and the attorney general s office to complete all essential legal paperwork.

 

psycho social rehabilitator / case manager, the children s center, ammon, id                              2005 c 2006

 

ø  strategically steered departmental success by directing an active caseload of up to seven emotionally- and behaviorally-challenged children, including coordinating activities with parents and teachers to resolve various issues.

ø  effectively liaised with top-performing counselors to create best practice plans for treatment, as well as discuss children s progress and auxiliary issues.

ø  utilized innovative presentation techniques to instruct children on life skills, including utilizing role playing and workbook supplements; assisted children with scholastic activities by keeping individuals focused and on-task.

ø  accurately documented children s cases, including recording time spent, tasks performed, and progress made.

 

~ additional professional roles held prior to 2005 ~

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