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yyyyyy x. yyyyyy
security
clearance: government top secret sci w/ssbi security clearance
____________________________________________________________________________________
vacancy posting:
position:
core competencies
security; intelligence; security management; operations management; administration; physical security; personal security; property security; facilities security; electronic surveillance; information gathering; data analysis; classified materials handling;
budgeting; fiscal management; human resources; recruiting; hiring; staffing; training & development; instruction; leadership; strategic planning; policies & procedures development; operational plan development; senior/management-level reporting; briefings; interpersonal relations; communications; written communications; customer service; public relations; six sigma green belt; bi-lingual, english/spanish
work experience
august 2007-present
cintas corporation
college point, new york
supervisor; tim knoll, gm; phonexxx-xxx-xxxx; contact: no-confidential
hours per week: 40
salary: $87k/annual
service manager
effectively steer broad-scope areas of operations for $3.5m revenue business with over 900 clients throughout the queens market. proactively recruit, hire, orient, and oversee administrative/office and service sales teams; actively train, develop, motivate, and evaluate service sales representatives as well as junior leadership staff to ensure optimal performance. define and create lucrative new business opportunities for sales force, playing vital role in driving revenue growth and competitive market leveraging.
directly interface with customers daily in order to troubleshoot and resolve billing, service, outstanding receivable, excessive charge/short payment, service contract renewal/negotiation, and related issues, ensuring high satisfaction levels; increased customer service index (csi) from 47% to 65.7% within six months of assuming role and have subsequently improved to 87% for queens market.
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experience continued
june 2006-july 2007
united states marine corps
arlington, va
supervisor: edward owens; phone: n/a c no longer there; contact: n/a
hours per week: 40
salary: $65k/annual
joint chiefs of staff (jcs), military security force (msf) team chief
in recognition of superior performance, hand-selected by usmc headquarters for key position under first marine chairman of jcs. led armed internal security team protecting pentagon proper. contributed expertise toward effectively developing and administering physical security plans for national military command center (nmcc) as well as jcs; wrote and implemented operational plans to support current posture. held direct accountability for critical personal security and safety of jcs chairmen, including spearheading personnel relocation to second command center in state of emergency. oversaw all msf operation center security surveillance equipment monitoring.
maintained integrity/security of classified materials and ensured compliance with opsec/infosec procedures.
december 2004-june 2006
united states marine corps
rome, italy
supervisor: nancy rolph-o donnell; phone: n/a c no longer there; contact: n/a
hours per week: 40
salary: $62k/annual
marine security guard, detachment commander
demonstrated dynamic leadership skills in supervising detachment providing 24-hour armed internal security for american embassy, including protection of united states citizens and government property within post; achieved highest evaluation marks in post history during semi-annual inspections. strategically planned, allocated and administered $650k annual budget to control costs and maximize use of resources.
actively collaborated with state department, department of justice and department of homeland security in developing and executing proactive security initiatives. authored operation handbooks provided to internal security force. mitigated security risk to classified materials and equipment.
continued
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experience continued
august 2003-december 2004
united states marine corps
lagos, nigeria
supervisor: ronald kramer; phone: 011-52-664-662-7400; contact: yes
hours per week: 40
salary: $60k/annual
job title
re-wrote security operational reactionary plans focused on american consulate internal security; in response to impact, subsequently adopted as model by other embassies. actively partnered in designing and implementing post s nuclear, biological and chemical operational plan. resourcefully developed and managed annual $350k budget, saving government approximate $65k.
oversaw marine response to crucial real world situations ranging from bomb threats,
improvised explosive device incidents and compound intrusion to internal defense situations (mob), civil unrest/political turmoil and wide-range medical emergencies. directed marine realistic training and recertification in 9mm berretta pistol, pr-24, asp, handcuffing techniques, pressure point control techniques, stack movement and formations; credentialed fire-arms training system (fats) instructor.
january 2000-may 2003
united states marine corps
jacksonville, nc
supervisor: lt. col r.h. mclaughlin; phone: n/a-no longer there; contact: n/a
hours per week: 40
salary: $58k/annual
platoon sergeant/ local security chief
ensured preparedness of 70 combat-qualified marines for rapid deployments; supervised, trained and coordinated activities of marines as well as six m198 howitzer sections and advance party reconnaissance team. effectively delivered local security team training in defensive and offensive tactics, night systems and communication systems. efficiently prepared training, status and reconnaissance reports for presentation to battery headquarters; briefed and advised superior commissioned officers on high level assignments. proficiently arranged security diagrams for battery and battalion-level defensive perimeters. conducted inspections of other units, lending expertise toward identifying weakness and defining/implementing corrective actions to boost perimeter security.
actively participated in operation nobel eagle, a real world operation in response to september 11, 2001. in capacity of artillery expert, additionally participated in nationwide cyber warfare simulation exercise at joint warfighting center.
continued
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experience continued
july 1999-january 2000
united states marine corps
recruiting sub station-san juan, puerto rico
supervisor: chief warrant guillermo; soto; phone: n/a-no longer there; contact: n/a
hours per week: 40
salary: $42k/annual
marine recruiter aide (irr)
proactively sourced, interviewed, screened, and recruited top candidates for job openings, exceeding recruiting goal by 278%. demonstrated sharp administrative skills in preparing/processing complex paperwork ranging from contracts and local background checks to applicant medical histories as well as projecting annual recruitment expenditures for recruiting sub-station budgetary control.
october 1996-june 1999
united states marine corps
jacksonville, north carolina
supervisor: lt. col d.e. richardson; phone: n/a-no longer there; contact: n/a
hours per week: 40
salary: $37k+/annual
artillery battery m198 howitzer section chief
earned meritorious promotion to e-4. entrusted with overseeing $1.5m+ in equipment. contributed sharp leadership qualities and dynamic communication skills toward effectively training a section of 11 marines in weapons, discipline and job specialization knowledge.
education
university: american military university
degree: bachelor of arts in business administration
earned: june 2008
gpa 3.66
university: american military university
degree: associates of arts in business administration
earned: october 2006
gpa: 3.65
continued
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specialized training/credentials/skills
bill scott raceway department of state special security antiterrorist driving course.
graduate, meticulous hiring
six sigma green belt
fire-arms training system (fats) instructor
war fighting simulation instructor
operational expert on crew served weapons including .50cal machinegun, mk-19, m240g machinegun, and 249 saw
graduate, requirement based selling
bi-lingual; fluent in english and spanish
achievements/awards
joint service commendation medal for superior performance
navy and marine corps commendation medal for superior performance in security management
navy and marine corps commendation medal for superior performance
received a meritorious mast award for surpassing mission recruitment
personal awards of excellence for superiority of knowledge in artillery field
top gun competition winner, a prestigious competition of artillery direct and indirect fire; competed against 35 other sections
position
commander course honor graduate
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