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yyyyyy x. yyyyyy

xxxxxx s. 158th st. • gilbert, az 85298

xxx-xxx-xxxx • abc@xyz.com

 

 

recent graduate eager to contribute sales/marketing expertise as well as strong communication skills and leadership talents toward actively supporting an organization in maximizing performance.

 

profile

 

  • recent graduate with a bachelor s of arts in communication, including training within sales, marketing, public relations, and customer service capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • dynamic communication, organization, problem solving, and relationship management skills.

 

professional experience

superstition mountain golf and country club                                                             2002-present
floor supervisor, 2009-present

  • hand-selected to oversee all daily operations of the restaurant in the absence of the food and beverage director.
  • sharp business acumen and experience assisting in a broad scope of operations, from voiding privileges and processing payroll to attending manager meetings.
  • effectively train and direct staff and actively collaborated in human resource operation functions such as scheduling restaurant staff, evaluating performance and providing guidance/mentoring.

bartender/server, 2005-2009

  • successfully organized and worked private events, weddings, golf tournaments; served at "the tradition" men's senior tournament and the lpga for 3 consecutive years.
  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts

hostess/busser, 2002-2005

  • facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

professional education


bachelors in communication arizona state university                                                              2010

prerequisite coursework chandler-gilbert community college                                                 2006

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