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yyyyyy x. yyyyyy
xxxxxx s. 158th st. • gilbert, az 85298
xxx-xxx-xxxx • abc@xyz.com
recent graduate eager to contribute sales/marketing expertise as well as strong communication skills and leadership talents toward actively supporting an organization in maximizing performance.
profile
- recent graduate with a bachelor s of arts in communication, including training within sales, marketing, public relations, and customer service capacities.
- in depth experience in client-focused industries focused on delivering world class customer service.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
- dynamic communication, organization, problem solving, and relationship management skills.
professional experience
superstition mountain
golf and country club
2002-present
floor supervisor, 2009-present
- hand-selected to oversee all daily operations of the restaurant in the absence of the food and beverage director.
- sharp business acumen and experience assisting in a broad scope of operations, from voiding privileges and processing payroll to attending manager meetings.
- effectively train and direct staff and actively collaborated in human resource operation functions such as scheduling restaurant staff, evaluating performance and providing guidance/mentoring.
bartender/server, 2005-2009
- successfully organized and worked private events, weddings, golf tournaments; served at "the tradition" men's senior tournament and the lpga for 3 consecutive years.
- consistently ensured delivery of quality customer service vital to sustaining and growing accounts
hostess/busser, 2002-2005
- facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
professional education
bachelors in communication arizona
state university
2010
prerequisite coursework chandler-gilbert community college
2006
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