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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
objective
solutions-focused management specialist eager to contribute broad-ranging business development, operations, management, personnel supervision and p&l skills in a sales, management or training role.
career profile
ø extensive background in recruiting, training, professional development, sales, public relations, store management and problem-solving.
ø effectively define, develop and execute operations to boost productivity and efficiency.
ø strong leadership abilities in directing operations in challenging and stressful environments.
professional experience
hair club, atlanta, ga 2007 - present
sales manager & regional trainer
key participant in sales efforts resulting in over $2mm annual revenue.
recruit and develop sale team members, managers and sales consultants.
coordinate with local doctor to establish surgical business.
manage daily center operations and ensure service for more than 1,000 clients per month.
la weight loss, atlanta, ga 2005 - 2007
center manager & sales trainer
added more than $1mm in revenue and closed more than 80% of consultations.
ensured customer satisfaction for over 400 clients per month.
trained all managers and sales consultants for atlanta market.
oversaw all center operations.
maids home services, atlanta, ga 2002 - 2005
director of customer relations
responsible for daily operations for five branches and customer call center.
reported directly to president of the company.
recruited, trained and developed highly motivated workforce.
managed security and maintenance for facility, vehicles and employees.
planned and executed all public and employee relations efforts.
decreased customer complaints and cancellations and oversaw 300-500 calls per day.
tj maxx, inc., atlanta, ga 1992 - 2001
general manager
traveled to area stores analyzing problems and assisting district manager in implementing fixes.
oversaw stores generating over $12.5mm in sales, and increased that number by $5mm.
received awards in 1998, 1999 and 200 for producing over $2mm in annual profits.
recruited and developed staff of more than 100 employees and promoted five assistant managers to store managers, as well as trained all management personnel in region.
personally oversaw fifth-highest-producing store in company.
prior background
district manager for the limited, inc. supervising 11 stores representing three company divisions (the limited, limited too and cacique), training and promoting 12 management employees, controlling district shrink to 1.1%, maintaining 100% stock participation among associates and holding weekly meetings with presidents of limited too and cacique to examine growth opportunities. member of president s club and recipient of premiere performance award.
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