career objective                              

solutions-focused information technology specialist eager to contribute superior analytical, problem-solving, and technical skills toward supporting the employer in optimizing operational performance

profile                                                

ø  offer nine years of professional experience developing customized technological solutions for a global company, with strong academic background in computer information systems

ø  build and lead top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  consistently achieve critical deadlines while producing useable and useful results; ability to balance multiple concurrent projects

ø  proactive team player equally effective in independent and collaborative environments

ø  dynamic communication, presentation, and relationship management skills

ø  bilingual in french/english

 

~ technical proficiencies ~

microsoft office (word, excel, access, powerpoint, publisher) ~ unix ~ sql

education                                           

devry university, bethesda, md                                                                                                anticipated graduation 2012

studies toward b.s in computer information systems

 

university of dschang bafussam, cameroon                                                                                          1995

linguistics diploma

 

 

~ certifications & professional development ~

georgetown university, washington, dc                                                                                                insert date

a+ / network+ / security+ certifications

ccna (cisco certified network associate)

mcp (microsoft certified professional)

 

insert school/institution, insert location                                                                                                   insert date

business analysis and system development life cycle (sdlc)

professional experience                

technician, airgas, east hyattsville, md                                                                                               7/07 c present

• accurately test the strength and pressure of industrial, medical, and specialty gases to ensure proper functioning in line with client specifications
• ensure maximum functional performance of systems, subassemblies, and parts; track cylinders and manage inventory

 

manager, computer department, sefac, douala, cameroon                                                                8/97 c 7/06

• successfully led seven-member technical team in developing proprietary unix-based software to monitor and evaluate corporate profitability and revenues
• analyzed fulfillment management systems to attain maximum product quality and efficient order deliveries
• effectively trained all staff on software applications and database management techniques

 

customer service manager, new life enterprise, douala, cameroon                                                      2/95 c 6/97

• directly oversaw 45 customer service representatives in maintaining high quality of care for a large volume of clients
• executed human resources functions and provided ongoing staff development

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a network engineer capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, i have a strong background in designing proprietary data management programs for a major exporter with an international client base, and am currently working towards my bachelor s in computer information systems.  while working for sefac, an italian-based company with a satellite division in cameroon, i led a team of computer specialists to build highly effective software to calculate complex evaluations of quality, quantity, processing, and shipping of wood before it is cut from the forest.  i also led the initiative to create an application that tracked the company s revenues and profitability via its fulfillment management systems.  my dynamic communication skills combined with my sharp technical aptitude have consistently proven instrumental in my success at streamlining procedures and contributing to large-scale projects.  to complement this background, i offer strong language skills with fluency in english and french, as well as extensive professional certification, including mcp and ccna. 

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

humphrey tempbi