General Management  ~ Multi-Unit Management ~ Sales ~ Operations

yyyyyy x. yyyyyy

Offering numerous years of successful experience in multi-unit/territory Operations, Sales and Human Resources management, with consistent track record of driving multi-million dollar businesses to optimize bottom-line performance ~ Strong background in Advertising, Marketing, Merchandising, Customer Service, and Distribution, including P&L/Budgeting accountability ~ Excel in recruiting, training and leading highly productive teams ~ Effectively identify and implement practices, policies and procedures to boost efficiency and profitability

 

Career Highlights

Ø  Currently steering operations of 3 profit centers and a 190K square foot distribution center; overseeing multiple departments employing 75 corporate team members

Ø  Launched and operated company contracting sales/promotional services to numerous major furniture companies; captured key accounts ranging from Kirschman s Furniture and Mike Beach Furniture to American Furniture and Mattress Outlet and Miles Home Furnishings

Ø  Grew Baton Rouge sales 100%, 2005 over 2004; achieved 58% growth, 2006 over 2005, Metairie

Ø  Drove operations of $20M volume unit, consistently generating as much as 20% in sales growth

Ø  Upon joining company as Manager Trainee, immediately delivered results, increasing 3^rd Quarter sales by 42% for West Bank location

Ø  Salesman of the Year; 1994; consistently ranked Top 5 Sales Producer, 1990-1995

yyyyyy x. yyyyyy

 

Universal Furniture-New Orleans, LA                                                                               2007-Present

General Manager

  Successfully steer operations of 3 retail sales locations, as well as a 190K square foot distribution center, and encompassing multiple departments including Marketing and Advertising, Merchandising, Human Relations, and Customer Service; lead 8 department heads managing a 75-member team

  Strategically develop, allocate and administer annual budget as well as goals and objectives to ensure maximum performance; accountable to Board of Directors on all goals, objectives, policies, and regulatory compliance issues

 

Glen s Furniture LLC-Gonzales, LA                                                                      2006-2007        

Owner

  Founded and operated start-up company specializing in contracting to varied furniture promotion companies with a focus on spearheading high-impact sales events

                        

Kirschman s Furniture-New Orleans, LA                                                                           2004-2006           

General Manager, Metairie; 2006  

  Directly hired, trained, motivated, and led a top-performing team of 35 sales associates, with a strong emphasis on driving revenue growth and ensuring delivery of superior customer service

Store Manager, Baton Rouge; 2005

  Recruited to spearhead reorganization of post-Katrina operations, including creating, training and directing a new sales team

 General Manager, Metairie; 2004-2005

  Drove operations of a $20M revenue furniture store, with full-scope accountability for store operations, from staffing and fiscal management through promotion, merchandising and administrative functions

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Glenn Hebert                                                                                                            Page 2 of 2

 

 

Kirschman s Furniture-New Orleans, LA C continued

 

Manager Trainee, Gretna; 2004

  Rapidly assumed responsibility for assisting in managing operations of 4 stores, with focus on training each store team in company operating system as well as sales strategies

 

Olinde s Furniture-Baton Rouge, LA                                                                                1997-2004               

Sales Manager / Merchandise Manager

  Proactively managed furniture, appliance and electronic sales and merchandising; served as Appliance and Electronics Merchandise Manager for 5-store chain and additionally contributed to operations as backup Warehouse Manager, demonstrating versatility, adaptability and an enthusiasm for supporting the employer in achieving objectives

 

Prior Background

Insurance Billing/Contract Specialist, Cardio Vascular Institute of the South-Houma, LA

New Car Sales Associate, Levitz Toyota-Baton Rouge, LA

yyyyyy x. yyyyyy

Bachelor of Science, Business Administration, Nicholls State University-Thibodeaux, LA; 1990

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity where my vast General Management/Multi-Unit Management background will immediately generate results for your company.  To acquaint you with my qualifications, I am submitting my resume for review; in advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I offer approximately a decade of successful experience in multi-store retail management, specializing in the highly competitive furniture industry.  In this capacity, I have profitably managed multi-million dollar operations, with stores generating as much as $20M+ annual volume,  and have steered all areas of operations ranging from Human Resources, Marketing and Advertising, Merchandising, and Fiscal Management/P&L to Distribution, Customer Service and Administrative.  In each position, I have consistently driven revenue and profit growth, attaining as much as 100% year-over-year sales increases; since launching my career as a Sales Representative in the mid 1990s, I have always been a top producer for my employers.  To complement this background, I offer a BS in Business Administration. 

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Glenn Hebert