career objective                              

enthusiastic entry-level candidate eager to contribute strong sales, customer service, and problem-solving skills toward supporting a progressive organization seeking a driven and productive team member

profile                                                

ø  offer solid practical work experience as well as strong academic background in product development, sales, marketing, and client relations

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  excellent aptitude for graphic, video, audio, and web-based media design

ø  conduct detailed research and monitor trends to identify and capitalize on opportunities to penetrate and develop markets

ø  demonstrated ability to perform multiple concurrent responsibilities in fast-paced settings

ø  dynamic communication, presentation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies ~

microsoft office suite (word, excel, powerpoint, access, outlook) ~ maxon cinema (3-d designing software) ~

adobe premiere pro creative suite 4 (dreamweaver, photoshop, illustrator, indesign, soundbooth) ~

articulate e-learning suite ~ windows and mac operating systems

education                                           

university of baltimore, baltimore, md                                                                                                                   2009

b.s. in business management, marketing concentration

• honor roll

 

community college of baltimore county, catonsville, md          

studies toward a.s. in graphic design for communication and photography                    anticipated graduation 2010

a.s. in automotive technology / general motors certified automotive technician                                              2006

professional experience                

jhpiego corporation (an affiliate of johns hopkins university), baltimore, md                                             7/09 c 10/09

e-learning development internship

• played an integral role in developing multi-media e-learning courses; provided technical project support
• contributed to defining best production practices
• applied strong audio and video editing skills toward creating quiz, interaction, and survey course components

 

hari om incorporation, ellicott city, md                                                                                                        2/08 c 5/09

small business management internship

• gained valuable, hands-on business management experience in a broad range of operations; provided exceptional customer service
• entrusted with managing ordering, inventory, and employee training programs
• supported merchandising / store design initiatives to increase customer traffic

 

jhpiego corporation, baltimore, md                                                                                                             6/07 c 1/08

internship

• successfully eliminated two-year backlog of database content updates within two-month timeframe
• accurately and efficiently installed, assembled, and configured computer systems and peripherals
• delivered knowledgeable and attentive technical and administrative support

 

jba chevrolet, glen burnie, md                                                                                                                    4/04 c 5/05

technician internship

• conducted automotive preventive maintenance and repairs in a fast-paced, deadline-driven environment
• worked closely with senior technicians to develop solid understanding of  computer diagnostics and wheel alignments