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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Career Objective
Versatile business professional eager to contribute broad-scope technical maintenance experience toward supporting a dynamic organization in maximizing bottom-line performance.
Profile
- Offer solid and progressive Technical and Electronic Maintenance experience, including expertise within Testing, Debugging and Repair capacities.
- In depth expertise in the integration, refurbishing and troubleshooting of a broad range of technical systems.
- Proven ability to lead and motivate team members to ensure success; provide staff members with positive reinforcement and clear direction.
- Track record for diagnosing complex problems and consistently delivering effective solutions to ensure smooth and efficient operation.
- Adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- Apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- Fluent in English and Portuguese, serve as interpreter in both business and personal settings.
Professional Experience
Computer Technician Springboard Technology Corporation 1993-2009
- Successfully handle a broad range of PC functions, including testing, refurbishing and repair of laptops, desktops, hard drive, fusers and modems.
- Actively serve as lead technician, managed troubleshooting to component level, tool/fixture calibration, statistical data reports, and quality control functions.
- Efficiently integrate PC systems to fulfill order to exact customer specifications.
- Consistently ensure delivery of quality customer service vital to sustaining and growing accounts.
- Successfully steer sales operations to generate high volume growth and revenue; brought in $500k contract to company.
- Effectively train and direct staff and actively collaborated in operation functions such as supervising night shift operations, evaluating performance and providing guidance/mentoring.
Electrical Mechanical Technician 2 Digital Equipment Corporation 1979-1993
- Responsible for debugging and repairing desk drive systems in clean-room environment.
- Successfully streamlined manufacturing processes through the reduction of tooling and personnel hours to increase profitability by 20%.
- Effectively built a disk/tape drive system and supervised final packaging of computer systems.
Education
Certificate of Qualification Raytheon Six Sigma Specialist 2007
PC Hardware/Software Troubleshooting/Applications Digital Equipment Corporation 1990-1992
Electronics Bench Assembly/Basic Problem Solving Techniques Skills Center 1978-1980
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