Project Lifecycle Management    Client Service Focused    Proposal Development    Technical Presentations    Problem Resolution

Networks/Fault Fixing   Database Administration   High Level Analysis   Time Management   Network Management

Information Management   Deadline Adherence   Quality Control   Project Management   Productivity Increases

 

Ø  Strong technical background with the ability to work independently on multiple research projects with specialized experience in diagnostics and fault fixing, presenting complex technical data to high end management, database development, systems modeling, System Development Life Cycle (SDLC), as well as analyzing numerous technical systems and proposing creative solutions.

Ø  Experienced and successful IT Director who created the American Red Cross Data Warehouse and Business Intelligence (BI) functions and deliver large number of successful projects on time and within budget.

Ø  Results-oriented professional who sets logical priorities in critical time frame situations and has the ability to recognize a wide range of possibilities compatible with the existing capabilities within an organization.

Ø  Business oriented IT leader who has assisted organizations to discern, design, and implement IT solutions to increase efficiency and profitability.

Ø  Resourceful troubleshooter who analyzes situations quickly, handles change easily, and cuts through non-essentials to the heart of a problem.

Ø  Excel in defining and implementing policies, procedures and technology systems that boost productivity, efficiency and quality of operations.

Ø  Proven ability to adapt strong safety and technical skills to diverse organization needs.

Ø  Problem-solving to meet the needs of the project as well as possess strong organizational and analytical skills.

Ø  Highly adaptable in quickly changing technical environments and recipient of numerous professional accolades throughout tenure.

Ø  Technology savvy and proficient in numerous applications and platforms.

 

Ø  Act in numerous capacities including: Senior Director, Director, Project Manager, Project Coordinator, Business Analyst, Team Leader, Programmer/Analyst/Application Support and Software Engineer.

Ø  Skills include defining integration solutions using a combination of Web Services, COTS ERP Applications, Enterprise Service Bus, Data Warehousing (DW), Business Intelligence (BI) and Extract-Transform-Load (ETL) to meet needs for enterprise applications integration.

Ø  Provide Systems Analysis and Design and programming using programming languages, databases and web tools.

Ø  Implement Enterprise and Web-Based application with proven ability to bridge technology and business goals to provide productive solutions.

Ø  Skilled at developing and implementing efficiency best practices to increase productivity and reduce overhead costs.

Ø  Use in-depth understanding of client requirements for all applicable phases of the project.

Ø  Lead and mentor cross-functional teams and on-shore and off-shore teams in multi-facility environments in order to maximize levels of productivity.

Ø  Employ system development, maintenance, testing, implementation, and support skills, as well as strong written and oral communication and adapt to emerging technologies.

Ø  Propose and implement technology solutions including third party applications, data integration, and wide area network solutions.

Ø  Regularly implement technology development life cycle policies and procedures.

Ø  Interface with entire project team as required in the establishment of project schedules and resolving schedule problems.

 

 

 

 

 

n Acted as Process Owner for Software Engineering processes to ensure software solutions conform to FDA regulations.

n Developed applications strategy, directing department activities and preparing technology support plans.

n Performed project reviews to ensure design and project is performed adhering to SOPs.

n Translated business requirements into department initiatives that support the business needs.

n Managed IT talent in the areas of Database (Teradata, Oracle, MS SQL) BI (Business Objects), Extract-Transform-Load (ETL) (Informatica), Data Modeling and MS Platform Engineers, including recruiting, selecting, managing, mentoring, career developing, supervising and assigning IT professionals (ARC employees and contractors) to ARC projects.

n Managed vendor relationships with Business Objects, Teradata/NCR, Informatica, Netezza and several system integrator firms providing personnel augmentation, including contracts, software purchase, maintenance payments, planning future hardware needs, software and professional services acquisitions.

n Managed customer relationships to define vision and strategy to approve and prioritize requests for projects.

n Estimated and managed $5M department budget, estimated and planned capacity for performing projects.

n Defined and implemented DW and BI development methodology, project initiation steps and approach for defining requirements.

n Acted as project manager for many DW and BI projects.

n Lead Software Engineering team and coordinated with Enterprise Architecture department the integration and delivery of a new Blood Collections Application (05-2010)

n Defined the introduction of Agile Software Development with Scrum into the American Red Cross (02-2008)

n Lead Design and implementation of solution for managing logical groupings of hospitals joining for blood products purchasing power (2006)

n American Red Cross was aawarded the Business Objects award for Excellence in 2005 due to the BI accomplishments of the DW team during the Katrina Disaster Operations.

n Guest Speaker at the Teradata Partners Conference presenting the ARC DW success story (10-13-2004)

n Received the ARC CIO award of Team Excellence for extraordinary DW and BI achievements (04-2003)

n Defined and Implemented American Red Cross End User Reporting Strategy (2002)

n Defined, implemented and performed procedures for creating U.S. TRANSCOM Surgeon s Office information architecture which resulted in the Business Process Reengineering (BPR) Award of Excellence at the National BPR Conference (SRA Contract 1994).

n Acted as Lead Facilitator for the BPR efforts of the DOD Civilian planning group resulting in the creation of the DOD Civilian agency (Birch&Davis Contract - 1992).

n Sr. Director of Enterprise Integration Solutions, American Red Cross                                      2010-Present

n Interim Sr. Director of Biomedical Software Engineering, American Red Cross                          2008-2010

n Interim Senior Director of Enterprise Software Engineering, American Red Cross                     2001-2002  

n Director of Decision Support Systems, American Red Cross                                                         2003-2007

n Manager of Data Warehouse, American Red Cross                                                                         2000-2002

Primary Job Functions:  Technology Support, Applications Design, Development and Deployment, Database Development & Administration, Document Development, Training Leadership, Project Management & Project Lifecycle Oversight, Team Management, Revenue Increases Through Technology Solutions, Technology Integrity & Quality Assurance, High Level Systems Analysis, Diagnostics & Troubleshooting, Modeling Design and Implementation, Statistical Analysis & Benchmarking, Performance Increases and Efficiency Studies, Viability Planning, Technology Installations, Backup, Recovery and Security Systems.

 

 

 

 

 

 

 

 

 

 

 

 

n Master in Industrial Management, Georgia Institute of Technology

n Bachelor in Systems Engineering (5 year degree), Metropolitan University

n Specialized Training Programs:

n BizTalk Server 2009 Developer Immersion, 2010

n ITIL Version 3, Hewlett Packard Education Services, 2009

n Netezza DW Appliance User Conference, 2006

n Moving from an Operational Manager to a Strategic Thinker, American Management Association, 2005

n Developing Executive Leadership, American Management Association, 2004

n Corporate Culture Leadership, Senn Delaney, 2004

n Microsoft Project Management Orange Belt Certification (2004)

n Teradata Data Warehouse Conference (2004, 2002 and 2001)

n Leading Project Managers: A Guide to Success, The George Washington University, 2002

n Managing Information Technology Projects, The George Washington University, 2002

n Business Objects User Conference (2002, 2003)

n Data Warehouse Institute Conference (1999, 2000, 2001, 2002)

n Clive Finkelstein, 1 day seminar on Data Warehouse Data Mining for expert modelers (1997)

n Oracle Education, Database Administration I and II, 1995

n SRA's Project Management Course, 1995

n Oracle Education, Designer/2000: Designing and Building Database Objects, 1995

n Oracle Education, Designer/2000: System Modeling and Tools, 1995

n Oracle Education, SQL, SQL*PLUS and PL/SQL, 1995

n Object Oriented Modeling, Seminar by Donald G. Firesmith, Software World USA, 1994

n Information Engineering Boot Camp, IESC, 1992

 

n Methodologies: Agile Scrum, ARC s Life Cycle, Oracle's CASE*METHOD, Clive Finkelstein, James Martin, SDM, FORESIGHT.

n Business Intelligence: Business Objects and Cognos

n Extract-Transform-Load (ETL) software tool: Informatica PowerCenter

n Enterprise Service Bus: BizTalk Server 2009

n Database: Teradata, Netezza, Oracle, DB2, MS SQL and Access

n Case Tools: Oracle's Designer 2000, KnowledgeWare Workbenches, ERwin, and IESC's IE:Advantage

n Applications: Oracle Financials, People Soft Human Resources, SIEBEL CRM, Learning Management System, SAP Human Resources

n Languages: SQL, SQL Plus, HTML, COBOL, CICS, JCL, FOCUS, FORTRAN IV, PL/I.

 

 

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

 

 

DATE

NAME HERE OF RECIPIENT

NAME HERE OF COMPANY

 

Dear RECIPEINT NAME:

Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer years of progressive advancement in key roles in Technology Oversight, Engineering Support and Project Management.  My primary focus involves working directly with personnel and clients and conducting thorough needs analyses in order to develop ongoing supportive plans.  I am now actively seeking a new application for my specialized background. 

 I am skilled at numerous technical execution and development processes including process evaluation, project adherence, human capital support and continuous follow up to ensure viability and feasibility of services.  Additionally, I have experience in management, strategic planning, field support, implementing efficiency best practices, and various operational and engineering functions.   

            I am an exceptionally hard worker and consider myself a strong team player.  My enthusiasm comes from working directly with clients and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.

Sincerely,

Yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

 

 

          

Dear  NAME:

 

Our meeting this morning was both enjoyable and informative. I want to thank you for taking the time to share with me your thoughts and ideas about the opportunity of joining your organization.

Based on our discussion, I am confident that I can make a strong contribution to the company. It seems that you are looking for someone with proven strengths in planning and execution of in-depth and high pressure technology projects, solid communication and relationship cultivation skills, human capital management and development, along with the ability to manage and motivate teams and a concise understanding of engineering environments.   

My key proficiency and career path has been very versatile and my primary work has included problem analysis and resolution, employee efficiency, cost savings, crisis mitigation and containment, relationship building, and aligning my work ethic to company and client needs.

 

I would welcome the opportunity to do the same for your company. I am very interested and enthusiastic about the possibility of meeting you again. I look forward to hearing from you on DATE to discuss our next steps.  If I do not hear from you on this date, I will contact you to follow up.

Sincerely,

Yyyyyy x. yyyyyy