yyyyyy x. yyyyyy

~ embracing teamwork by encouraging we versus me philosophy ~

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx • abc@xyz.com

 

career objective

 

results-driven, solutions-focused and detail-oriented professional, who demonstrates an organized and dynamic forward-thinking approach to all business endeavors, desiring a challenging and rewarding training and development / operational management role within a successfully progressive organization.

 

profile

 

ø  offer over 24 combined years of solid experience in progressive operational management roles within high profile companies, including expertise in recruitment, training / development, strategic sales analysis, merchandise promotions, and payroll-related capacities.

ø  adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

ø  highly proficient in all time management aspects, including quickly identifying and completing daily priorities in a proactive and productive manner.

ø  apply superior product- and market-based knowledge to better meet and / or exceed customer needs while simultaneously increasing operational profitability.

ø  proficient at overseeing all business-oriented financial aspects, including strategic analysis of sales data, controlling payroll costs, and managing operational expenses.

ø  skillful at performing independently or within a team-based environment to exceed all operational goals and objectives, as well as maintaining a consistently commendable work ethic.

ø  contribute intelligent business acumen and sharp problem-solving proficiencies, along with exceptional written and verbal communication.

ø  capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality and diplomatic customer / client services interaction at all times.

 

~ key business achievements ~

 

ø  maximized staffing that met and / or exceeded business development needs while concurrently maintaining a zero percent weekly payroll variance.

ø  actively participated in profitable store opening procedures, including setting up for newly developed and / or remodeled stores, as well as assisting with necessary closing activities.

ø  successfully presented new business initiatives to store management and field representatives at a company s annual sales conferences.

ø  created exciting new operational ideas and product quality measures as a dynamic member of a merchandise task force.

yyyyyy x. yyyyyy

~ embracing teamwork by encouraging we versus me philosophy ~

 

(xxx-xxx-xxxx                                                                                                               page two

 

professional experience

 

store sales manager

disney store, glen allen, va                                                                               1996 c present

ø  maintain responsibility for a five-member management team and 30 part-time employees, including overseeing all recruiting, hiring, and training / development efforts, as well as ensuring optimal personnel loyalty and a competitive performance spirit.

ø  successfully make strategic business decisions through an accurate and efficient analysis of daily, weekly, and monthly results which will profitably impact sales, while concurrently maintaining company standards of merchandise presentation, signage, and displays.

ø  provide regional training duties for in-coming management personnel within both newly developed and existing stores, while also serving as a member of a training task force responsible for developing, writing, and implementing a dynamic training program for all field levels.

ø  oversee a 10-store district in regional management absence.

 

store manager

bath and body works, glen allen, va                                                                      1993 c 1996

ø  effectively led a team of two assistant managers and 15 sales advisors, as well as performing all employee recruiting, hiring, and training / development.

ø  profitably controlled payroll costs while concurrently ensuring operational weekly sales goals were consistently met and / or exceeded.

ø  assisted customers by demonstrating a comprehensive knowledge of all products and company services, as well as setting up creative visual merchandise displays to enhance overall sales.

 

seasonal merchandise manager

kings dominion, doswell, va                                                                                      1984 c 1993

ø  proactively supervised 15 property-wide gift shops consisting of 30 managers and 375 sales associates, including overseeing all recruiting, hiring, and training / development of personnel.

ø  managed all operational expenses, store set-ups, and annual inventory activities, while concurrently preparing cost-effective budgets for the next operational season.

ø  participated in efforts to optimally revise the merchandising department operational manual.

 

education and community service

 

b.s., business administration / management                  virginia commonwealth university

 

regional volunteer events coordinator (disney store)

organized volunteer events with 100% participation among 65 stores in 7 states and 16 canadian provinces.

 

volunteer (national hunger awareness day)

collected over 40,000 pounds of food for local food banks.

 

volunteer (toys for tots)

gathered over 27,000 toys for local children.

yyyyyy x. yyyyyy

~ embracing teamwork by encouraging we versus me philosophy ~

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx • abc@xyz.com

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding training and development / operational management role in a dynamic and successful organization, and am submitting my resume for your review.

 

i offer over 24 combined years of solid experience within progressive operational management roles in high profile companies, including expertise in recruitment, training / development, strategic sales analysis, merchandise promotions, and payroll-related capacities.  during this time, i have become adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

 

you will find me to be a results-driven, solutions-focused and detail-oriented team player, who demonstrates an organized and dynamic forward-thinking approach to all business endeavors, and is dedicated to supporting your organization s goals and objectives.  in addition, i am confident that my sharp problem-solving proficiencies, intelligent business acumen, and exceptional written and verbal communication skills will prove to be incredible assets to your professional team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

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