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0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
general manager c automobile dealership
operations ~ sales/business development ~ f&i ~ team building ~ customer service
career highlights
ø successfully increased csi scores 80 points and grew service sales and gross 20% for past two consecutive years; 2007 and 2008
ø led country ford mercury jeep to achieve 5 star certified, blue oval and mercury advantage recognition; received presidents award
ø doubled service and parts sales and gross
ø led 13-franchise dealership, bob novick auto mall, to dominate salem and cumberland county markets; more than doubled sales to average 150-210 new/used monthly and generated net profits of over $800k
ø doubled f&i income, with $900 pvr; gentile pontiac chrysler
ø host 1-hour broadcast radio show, inside the blue oval, promoting dealerships and offering an inside look at the auto world; 2008-present
ø create innovative cable infomercials broadcasting twice a month to drive market penetration
professional background
general manager, lilliston organization-nj
1998-current
lilliston ford-vineland, nj/lilliston chrysler-milville, nj; 2007-present
direct operations of 2 stores employing 110 staff; introduced sales staffing and process strategies, turning around dealership to achieve solid profitability in competitive, economically-challenged market
country ford mercury jeep-elmer nj; 1998-2007
led sales and operations of award-winning dealership; grew
business to monthly high of 103 new/used sales and strategically launched 4
heavy truck and diesel service bays to expand/diversify revenue streams
general manager, bob novick auto mall -bridgeton, nj 1986-1997
rapidly promoted from business manager based on dynamic performance to leverage 13-franchise dealership as top performer in multiple-county markets; grew from 80-90 to 150-210 new and used sales per month
prior background:
business manager, gentile pontiac chrysler-vineland, nj
parts manager/service manager/sales associate, kingsway motor-swedesboro, ny
education/professional development
extensive marketing, leasing and factory-sponsored seminars
general undergrad studies, glassboro state college and salem community college
community activities
lectured at local colleges
actively involved in high school career days
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging new general management opportunity with a progressive automobile dealership, and am submitting my resume for review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include over 20 years of progression and consistent success in steering dealerships to double new/used sales and f&i income, substantially boost csi scores and maximize bottom-line profitability. i excel in defining and implementing strategies to turn around poor-performing dealerships and have been instrumental in driving dealerships to dominate competitive markets. from team building, marketing, promotion, and customer relations to parts/service, administrative and financial operations, i am well-versed in all areas of the industry and capable of delivering both immediate and long-term results for your organization.
as a general manager, you will find me to be a driven team player and hands-on leader committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your dealership, and look forward to interviewing with you in the near future.
sincerely,
ivan nelson
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