Eager to contribute proven dedication, technical acumen, and exemplary leadership performance toward supporting Liberty Mutual as the Manager of Web Operations.

 

 

         Proficiency in assessing needs, gathering requirements, defining content and functionality, establishing priorities, driving project phases, and performing status reporting.  

         Combine solid leadership and team-building capabilities to recruit, train, coach, motivate, evaluate, and direct highly productive personnel.  

         Adept in planning and executing comprehensive web strategy from conceptualization through to design, implementation, and multimedia content development.

         Excel in navigating graphic and content management as well as website functionality to ensure consistency with overall Liberty Mutual site via state-of-the-art technologies.

         Outstanding blend of analytical, communication, presentation and management skills.

 

 

Liberty Mutual, Portsmouth, NH, 2002 to Present

Business Assignment Manager C Technical Development Program        (2007 to Present)

         Apply dynamic leadership expertise toward hiring, training, developing and directing 15 IT staff members, delegating and monitoring assignments, and coordinating new hire orientation initiative.

         Prepared comprehensive business reports illustrating key departmental metrics involving budget, compensation, and program cycles.

         Received Gold Level Bravo Award for designing and deploying cross-departmental SharePoint site to more effectively manage entry-level hiring and other critical team functions.

         Spearheaded seamless operating system upgrade from Windows 2000 to Vista.

 

Senior Software Developer/Project Manager C Hosting Services Desktop Engineering        (2004 to 2007)

         Presented with Emerald Level Bravo Award for orchestrating Microsoft Office Suite 2003 upgrade affecting 40,000+ users.

         Project-managed cost-saving development initiatives such as Knowledge Management Workflow project, Gold Disk Mailing project, and Tenant Services Reprographics routing initiative.

         Collaborated with Microsoft contractors as Engineering Lead for SharePoint initiatives, exhibiting an outstanding team player work ethic.

         Championed corporate spyware project vital to fortifying IT security company-wide.

         Served as Technical and Project lead on web-based ASP vendor database development and implementation as well as Data Manager, Patch Management Database, and Broadcast Distribution Lists solutions.

 

Software Developer C Personal Markets Customer s First Project          (2004)

• Actively supported Application Managers in defining project estimates based on required functionality and availability of resources.

 

Continued

 

 

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Professional Experience continued

 

• Played a significant role in design and development of large-scale web-based auto quoting and binding system (Customer s First Auto).
• Exhibited considerable talents in GUI development to build multiple functional HTML prototypes demonstrating technical and functional options.

 

Associate Software Developer: Technical Immersion Phase          (2003 to 2004)

• Handpicked as technical lead for Entr e re-write project (Commercial Market CPS) and held accountability for designing and developing time-tracking and invoicing modules using Struts framework.
• Expeditiously led development of 30+ new tables and rewrite of 100+ SQL stored procedures as team s Data Lead for Entr e 2.0 data conversion.

 

Business Systems Analyst:  TDP         (2002 to 2003)

• Employed sharp analytical thinking abilities to assess and define requirements for Commercial Market s CCO project.
• Directed and participated in complete design and development of application user interface.
• Won Gold Level Bravo Award for success in mapping business processes vital to clearly understanding end user requirements.

 

Prior Background:

 

Technical Design Analyst, Fidelity Investments, Merrimack, NH, 2001 to 2002

Visual Basic for Applications Programmer, PI Analytics, Gainesville, FL, 2000 to 2001

Technical Support, America Online, Jacksonville, FL, 1998 to 1999

Petty Officer 3rd Class, US Navy, 1992 to 1996, honorably discharged

 

 

Master s Certificate in Project Management, The George Washington University, 2008

 

BS/BA with Emphasis in Decision and Information Sciences, University of Florida, 2001

• Cumulative GPA of 3.8 ~ Graduated Magna Cum Laude  

 

 

Programming / Languages:

Java, SQL, Visual Basic, VBA, ASP, ASP.NET, COBOL, C, C++, HTML, JavaScript

 

Software & Tools:

SharePoint, Crystal Reports, Brio, Adobe Creative Suite, Corel X4, Struts, XML, Active Directory, Group Policy, Microsoft Office Suite

 

 

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

Please accept this letter and accompanying resume in application for the Manager of Web Operations opportunity that is currently available with Liberty Mutual.  In advance, thank you for your time and consideration.

 

In addition to a Master s Certificate in Project Management, I bring to you 7 years of experience with Liberty Mutual in progressively responsible roles. I also possess proficiency in software development, strong analytical expertise, significant project/team management skills, and adeptness in database design and development. To complement these qualifications, I offer exemplary organizational, multi-tasking, vendor relations, and prioritization capabilities.

 

I am certain that you will agree that I have proven to be a loyal, dedicated and driven employee and stellar leader committed to supporting you in achieving your objectives through superior performance, technical skills, and initiative. I am confident that I am an ideal candidate for this role and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy