yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

results-focused leader specializing in operations management, team building / training, program development, process improvement, and strategic analysis eager to offer 13+ years of proven experience toward maximizing an employer s success.

profile of qualifications

 

         top-performer who makes solid administrative / fiscal decisions to reflect positively on organizational productivity and operations well-being.

         integral leader who builds quality teams to encourage high levels of company loyalty and low turnover rates.

         excellent communicator who evaluates strategic workflow methods to streamline processes within fast-paced situations.

         proficient multitasker who plans, prioritizes, and manages diverse, confidential assignments within deadline-driven environments.

career highlights

 

         spearheaded the development of 5 new city operations and an inmate program by proactively reviewing city infrastructure and adjusting grounds operations to include generating a cost savings of $3.5 million for the city of coalinga.

         achieved the international city / county management association s program excellence award for outstanding inmate programs, along with receiving an helen putnam award honorable mention and multiple personal awards from cambridge who s who.

         created several joint venture programs between the facility and the city of coalinga s school district, library, local farmers, and business owners which were instrumental in providing additional cost savings to the center and community.

         increased work performance 20% by developing 3-tier training programs which provided specialized instructional support as rewards for good work to include encouraging cross-training in various areas for individuals to become more effective in key jobs.

         recognized for job performance excellence during previous retail management roles to include achieving a manager of the year award from the circle k corporation, as well as attaining honors for highest increase in net profit.

 

professional synopsis

 

 

warden (2003 c 2009)

         applied dynamic leadership talents toward directing the center in accordance with city policies and directives to include complying with contracts between the city of coalinga and the california department of corrections and rehabilitation (cdcr).

         optimized facilities efficiency by successfully supervising comprehensive security, custody, food service, inmate education, medical services, maintenance, equipment, and additional building functions which ensured seamless operations at all times.

         led operations for 6 on-site city facilities to include an animal shelter, recycling plant, green waste composting plant, vehicle service center, and federal surplus outlet, as well as 4 inmate construction crews and 1 demolition inmate crew.

         expertly prepared and maintained key records, budgetary control systems, training documentation, and payroll processes to include disbursing and controlling a $9-million contract between the state of california and the city of coalinga.

         contributed sharp analytical abilities toward drafting diverse written reports and recommendations for city council action pertaining to facility policies, programs, or other related matters, along with delivering strong public presentations to city council.

         drove operations growth by recruiting, training, and managing a top-performing staff to include planning and prioritizing workflow to maximize use of resources and meet goals, as well as providing targeted personnel development and objective evaluations.

         organized, directed, and assessed various correctional programs (i.e. custody, classification, appeals, inmate work training, academic / vocational education, religious guidance, library services) and coordinated activities with other facility programs.

 

assistant director (2001 c 2003)

         strategically steered all facility operations to include handling multifaceted personnel issues, purchase order processing, budgeting, policy / procedure development, and inmate trust account activity / appeals / discipline / classifications.

         demonstrated solid managerial skills toward supervising a solutions-focused staff of 3 lieutenants, 6 sergeants, and 53 officers, along with effectively overseeing medical, culinary, and education departments, and an inmate canteen.

 

administrative lieutenant (1997 c 2001)

         maximized success of inmate disciplinary processes by directing and / or facilitating all inmate appeals, staff background investigations, facility procedure updates / rewrites, officer training schedules, annual master rosters, and hr support.

         resourcefully developed facility training classes which were approved by the california board of corrections to include maintaining responsibility for the supervision, discipline, and instruction of all on-site staff.

 

additional operations / retail management roles held prior to 1997

education & professional development

 

b.s. in criminology (3.68 gpa), university of phoenix                                         a.a. in criminology (3.69 gpa), west hills college

 

advanced accounting • supervisory techniques • background investigations • state budgeting concepts

conflict management & confrontation • preventing harassment in the workplace • supervisor of people

inmate management conference • facility training & stc standards • classroom presentations

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am excited to build a rewarding career with your organization, and am confident that my broad range of professional skills can achieve your key objectives.  i can offer 13+ years of solid experience in operations management and team building / training, and am well-versed in all facets of program development, process improvement, and strategic analysis / planning.

 

to complement my background, please note that i hold b.s. and a.a. degrees and have completed numerous professional training courses in accounting, budgeting concepts, conflict management, staff supervision, and facility training, among others.

 

most recently, as warden for claremont custody center, i applied my dynamic leadership talents toward supervising all center-wide security, custody, food service, inmate education, medical services, maintenance, equipment, and additional building functions.  within this role, i expertly prepared and maintained records, budgetary control systems, training documentation, and payroll processes, along with disbursing and controlling a $9-million contract between the state of california and the city of coalinga.  during this time, i also recruited, trained, and managed a top-performing staff to include planning and prioritizing workflow to maximize use of resources.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience and accomplishments.

 

you will find me to be a solutions-focused professional who can contribute superior attention-to-detail and sharp problem-solving abilities.  in addition, i can plan, delegate, and manage multiple tasks within high-pressure, deadline-driven environments while streamlining operational processes to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

june robinson