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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
results-driven manager specializing in the hospitality/f&b sector eager to contribute expertise in operations, team building, customer service, and fiscal administration toward actively supporting a progressive organization in optimizing bottom-line performance.
profile
- respected manager offering over 25 years of solid and progressive experience in restaurant/food service operations, retail management and guest service capacities.
- in depth experience in client-focused industries focused on delivering world class customer service.
- specific retail expertise in menu creation, food quality, supply purchasing, and inventory management.
- strong hands-on experience coordinating accounting, business operations, marketing, and sales in achieving all hospitality goals and objectives.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- dynamic communication, presentation, negotiation, and relationship management skills.
professional experience
sales consultant renewal by
andersen windows and patio doors
2010-present
- successfully steer sales operations to generate high volume growth and revenue on behalf of company.
general manager the beach bar and grill 2007-2010
- sharp business acumen and experienced in managing full service bar and restaurant, from customer service, food quality and hr to inventory management and vendor relations.
realtor easy street realty 2007-2008
- consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
real estate sales parkstrong development/property management 2004-2006
- facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
general manager ghiradelli chocolate 2001-2003
- actively collaborated with regional manager and corporate executives in driving sales operations to increase profits.
general manager wilson's bar @ grill 1997-2001
- effectively hired, trained and directed staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.
general manager roadrunner saloons 1995-1996
cafe/deli manager wild oats natural foods market 1994-1995
loan officer four star financial 1993-1994
owner pro jersey 1988-1993
owner mel's diner 1984-1990
professional education
bachelors of science in hotel administration university of nevada las vegas 1984
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