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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000




proficient quality assurance professional eager to contribute advanced methodology, testing development skills, software utilization, project management and business expertise in a challenging senior quality assurance management assignment.


career profile

ø  master of science in information systems and bachelor of commerce in finance.

ø  over ten years of experience in all quality assurance and performance testing.

ø  developed capacity to locate comprehensive solutions to tenacious problems.

ø  skilled consultant and advisor with proven user evaluative and control capacity.

ø  build outstanding client relationships.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in project management, manual and functional testing and research.

ø  focus on providing exceptional support to production, sales and senior management.

ø  deliver exceptional customer service, quality and attainment of organizational objectives.

ø  knowledgeable in systems analysis and application implementation.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning departmental contributions with organizational objectives.

ø  skilled in advanced applications such as oracle, hp test programs and ms project.


technology skills

oracle, hp loadrunner, quicktest pro, vugen vbscripting, xml, c, ms project, office suite


professional experience

tranzact, ft. lee, nj                                                                                                                       2003 - 2010

director of quality assurance

       directed team managing quality of manual, functional and automated test suites.

       developed comprehensive qa processes key to company regaining profitability.

       performed process control, development, strategies and testing plans.

       facilitated all aspects of client management/client qa team coordination.

       gathered governance metrics and process-improvement engagements.

       collaborated with clients for testing, milestone delivery and test certification.

       advanced from qa analyst to team lead to manager to director during tenure.


applied insurance research, boston, ma                                                                                                   2000

quality assurance analyst

       developed and planned test cases.

       performed manual and functional testing.



northeastern university, boston, ma

master of science, information systems 2001


bond university, gold coast, australia

bachelor of commerce, finance 1999

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