yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
proficient quality assurance professional eager to contribute advanced methodology, testing development skills, software utilization, project management and business expertise in a challenging senior quality assurance management assignment.
ø master of science in information systems and bachelor of commerce in finance.
ø over ten years of experience in all quality assurance and performance testing.
ø developed capacity to locate comprehensive solutions to tenacious problems.
ø skilled consultant and advisor with proven user evaluative and control capacity.
ø build outstanding client relationships.
ø record of progression to positions of increasing authority and responsibility.
ø proficient in project management, manual and functional testing and research.
ø focus on providing exceptional support to production, sales and senior management.
ø deliver exceptional customer service, quality and attainment of organizational objectives.
ø knowledgeable in systems analysis and application implementation.
ø effectively interact with diverse groups and professionals at all levels.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning departmental contributions with organizational objectives.
ø skilled in advanced applications such as oracle, hp test programs and ms project.
oracle, hp loadrunner, quicktest pro, vugen vbscripting, xml, c, ms project, office suite
tranzact, ft. lee, nj 2003 - 2010
director of quality assurance
directed team managing quality of manual, functional and automated test suites.
developed comprehensive qa processes key to company regaining profitability.
performed process control, development, strategies and testing plans.
facilitated all aspects of client management/client qa team coordination.
gathered governance metrics and process-improvement engagements.
collaborated with clients for testing, milestone delivery and test certification.
advanced from qa analyst to team lead to manager to director during tenure.
applied insurance research, boston, ma 2000
quality assurance analyst
developed and planned test cases.
performed manual and functional testing.
northeastern university, boston, ma
master of science, information systems 2001
bond university, gold coast, australia
bachelor of commerce, finance 1999
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