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yyyyyy x. yyyyyy

6 juniper ct. xxxxxx, ri xxxxxx (txxx-xxx-xxxx (c xxx-xxx-xxxx   abc@xyz.com

 

objective

 

talented project manager and technical analyst with proven ability to facilitate success by leading projects and technical initiatives seeks opportunity to provide similar superior results.

career overview

 

       proven ability to plan and lead mission critical initiatives in technical and business areas.

       highly adept at coordinating development of business requirements to facilitate improvements.

       bs in computer information science, mba, and us army criminal investigator.

       able to liaison between technical and non-technical groups.

       highly familiar with military and corporate environments, needs, and regulations.

technical skills

 

applications:  ms office, project, visio, hp quality center, lotus notes, crystal reports, frontpage

development tools:  sql, visual basic, web page development, lotus notes design, database design

professional experience

 

blue cross & blue shield of rhode island, city, state 2002 - present

technical analyst, blue transit initiative (year-year)

develop, design, and implement databases, forms, and reports to meet needs of various business groups. determine requirements for system upgrade and improvement projects.

       facilitated configuration of replacement claims processing system by configuring requirements.

       improved software testing by creating testing database to capture testing requirements.

 

project manager, accreditation & delegation (year-year)

planned and led complete project life cycles. tracked projects and provided reports to management.

       created project plan for national committee for quality assurance (ncqa) accreditation project.

       directed ncqa project. facilitated workgroups, managed documentation, and coordinated team.

       improved project performance by formulating and implementing complex automated scoring program that utilized excel and visual basic.

 

healthtech publishing company, providence, ri 2001 - 2002

advertising manager

provided management of user accounts within internal network. supervised flow of advertisements from client to production department. monitored project quality.

       enhanced efficiency by creating company-wide databases to track operational aspects of company.

       performed troubleshooting and resolution of issues for pcs in windows and mac environments.

       evaluated new technologies and recommended hardware/software purchases.

military background

 

us army reserve, city, state 1995 - present

special agent, criminal investigation division

investigate felony criminal offenses such as murder, sexual assault, and larceny. process crime scenes. manage sensitive/classified data and documents.

       recognized for maintaining 100% on-time closure rate for all investigations.

education

 

master of business administration (in progress), bryant university, smithfield, ri

bachelor of science in computer information systems, roger williams university, xxxxxx, ri

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