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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Career Objective
Driven IT professional seeking a challenging position as Network Technician, where expertise in computer information systems, business acumen and superior management skills will prove instrumental to company success.
Profile
- Offer over 9 years of solid and progressive Network Support experience, including expertise within installation, configuration and troubleshooting capacities.
- In-depth expertise in the implementation, analysis, maintenance and repair of computer hardware and software.
- Strong hands-on knowledge of planning, directing and coordinating IT field support activities.
- Adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- Apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- Capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- Demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
- Track record for diagnosing complex problems and consistently delivering effective solutions.
Professional
Experience
Information Systems Manager Abacus Rx 2006-Present
- Effectively manage all sale operations, from installation and maintenance to updates and troubleshooting functions.
- Sharp business acumen and experience in managing broad scope of operations, from sales/marketing, customer service and project proposals to cost estimations and budgeting for all hardware/software development projects.
- Responsible for researching, planning, developing and maintaining networks for 500 pharmacies.
President Computer Wizards 2003-2006
- Demonstrate capacity to provide comprehensive support for all client needs including network development/implementation, technical product education/advice and building customized technology packages.
- Successfully steered IT sales operations to generate high volume growth and revenue.
- Consistently ensured delivery of quality customer service vital to growing accounts.
Computer Technician PC-Touch 2000-2003
- Managed a broad range of operational functions, including troubleshooting and repair of computer hardware, software and networks.
Master Electrician Assistant Home Electric 1999-2000
- Effectively assisted Master Electrician in all installation activities; responsible for running cables on all new construction sites.
Education
Bachelor s of
Science in Computer Science Miami
Dade College Present
CompTIA Network+/A+ Certified Professional IT Technician The
Academy 2008
Cisco Certified Network Associate The Academy 2008
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a Network Technician capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include over nine years experience in network setup, configuration and troubleshooting. An examination of my credentials will confirm that I am a skilled professional who thrives in a challenging work environment. I am driven, independently motivated, and results-oriented. I enjoy a challenge and work hard to achieve success. It is my practice to operate within a strict conduct of professionalism and integrity with my clientele. To complement this background, I offer dynamic communication, presentation, leadership and relationship management skills.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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