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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com

 

profit-driven, results-focused sales specialist eager to contribute proven territory development, brand marketing, customer service management, and team building talents toward maximizing a company s productivity and profitability.

 

profile

 

         excel in prospecting new opportunities, defining and executing targeted action plans to generate business, and developing existing client base to boost revenue performance.

         possess sharp communication, consultation and presentation skills vital to optimizing sales performance; effectively interface with all corporate representatives through to executive level.

         expert at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.

         foster cooperative teamwork across a multitude of personnel levels and maintain a valuable and productive working environment at all times; adept at building critical client relationships and professional networks to increase bottom-line profits.

         completed rigorous 12-week dale carnegie course; led first all-female door and hardware (dhi) board (southern california chapter) to provide companies with marketing advantage via constant professional presence; accomplished four-year term serving as secretary, treasurer, vice-president, and president.

         proficient in ms office (word, excel, access), goldmine, wordperfect, dbase, impact, and 10-key touch.

 

professional synopsis

 

amweld building products, stow, oh

district sales manager az / nm / co / ut / wy                                                                         2006 c present

 

key accomplishments

ø recognized as one of only 10 territories to meet and / or exceed fy 2007 projected sales goals within a historically difficult area due to manufacturing type and shipment issues.

 

         apply dynamic consultation, development, and follow-up talents toward actively promoting brand name products to wide-ranging distributors, competitors, and contractors within a highly competitive construction market.

         drive business growth by training / developing top-performing industry personnel regarding project bidding in coordination with corporate retail objectives.

         demonstrate proven target-based prospecting, presentation, interpersonal relationship-building, and client retention abilities to actively boost operational results and maintain continued marketplace dominance.

         maximize operational efficiency by handling all project inspections, quality control, and client training efforts; proficiently liaise between factory, distribution centers, and clients to ensure seamless organizational processes.

 

air louvers, inc. a division of activar construction group (an oem manufacturer), commerce, ca

customer service manager / assistant to vice-president of sales                                                     1999 c 2006

 

key accomplishments

ø secured several high-profile accounts with mohawk doors, pioneer doors, and amweld building products for up to $427,000, including attaining key middle east accounts; helped secure square d s $93,000 sales.

ø utilized technical proficiencies to update goldmine-based data and reduce credit memos, as well as enable improved order processing by designing company-wide business forms.

ø eliminated ordering challenges by defining invoice processing procedures and designing / developing freight-allowed reports; achieved several key department of the month awards during employment.

 

         strategically steered business-to-business sales by expertly consulting with executive-level management to facilitate productive marketing / sales initiatives within a competitive domestic / international market, as well as direct comprehensive customer service department / staff activities.

         supported key national accounts by communicating business needs within critical in-house / on-site sales meetings designed to provide precise technical data / price quotes for large orders requiring intensive vendor negotiations / factory interaction.

         optimized marketing efforts by demonstrating creative talents toward developing product collaterals (i.e. annual brochures / catalogues), as well as assist with visuals, computer set-ups / design, and specific data processing to aid buyers within purchases.

yyyyyy x. yyyyyy

(xxx-xxx-xxxx page two

 

professional synopsis (continued)

 

air louvers, inc. a division of activar construction group (an oem manufacturer), commerce, ca

customer service manager / assistant to vice-president of sales (continued)                                   1999 c 2006

 

         effectively quoted jobs from cost to re-cost / reconfigure pricing to provide deeper discounts, along with negotiating freight costs with vendors; met with executive-level management to resolve business challenges.

         collaborated with logistical set-up, policy / procedure development, and pricing plans to proactively support business expansion efforts within warehouses located in key territories.

 

customer service supervisor                                                                                                           1997 c 1999

 

key accomplishments

ø created innovative credit-based / free-freight tracking program essential toward developing new business opportunities which ultimately covered growth costs.

ø reduced staffing needs while concurrently establishing a new fax-only order acknowledgement and invoicing program that was instrumental in cutting operational costs.

 

         contributed solid leadership proficiencies toward creating dynamically effective training programs for solutions-focused customer service support personnel, including implementing and maintaining high-quality standards for all associates to provide consistency within business operations.

         provided objective performance appraisals and individual reviews to facilitate productive team building, improve communication measures, and encourage useful staff feedback.

         empowered associates through valuable mentoring and coaching to ensure optimal personnel loyalty and a competitive performance spirit.

         developed profitable business opportunities with prospective clients by proactively following up on leads generated by participation in marketing campaigns and tradeshows, along with liaising between international customers and corporate representatives to ensure resolution of complex operational challenges.

 

customer service representative                                                                                                      1996 c 1997

 

key accomplishments

ø successfully bridged major gap between sales and shop departments that improved overall shipping efficiency and customer service satisfaction.

ø restructured department-wide workflow to initiate productive organizational timelines and maintain proper payment schedules.

 

         profitably performed job / order / product quoting, along with proficiently reading drawings and interpreting spec sheets in compliance within specific building codes.

         handled high-volume inbound calls from customers regarding wide-ranging order activities, served as a knowledgeable business liaison to multifaceted operational departments.

 

credit / collections accounting department                                                                                   1994 c 1996

 

key accomplishments

ø developed and implemented key organizational improvements, such as effectively facilitating internal and external workflow to enhance corporate methods.

ø decreased minimum of 25% total invoices to outside collections by 15% within two years, along with building enhanced communication methods with sales representatives to initiate productive dialogues with customers and prevent separate collections occurrences.

ø supported overall business growth from $400,000 to over $11 million in less than 10 years.

 

         demonstrated skill at providing exceptional collection strategies and facilitating the streamlined negotiation of settlements while preserving solid client relationships and ensuring optimal customer service levels at all times.

         processed new credit applications, verified trade references, and established credit limits in adherence with corporate and financial polices, procedures, and guidelines; provided efficient information dispensation to company executives.

 

~ additional professional roles held prior to 1994 ~

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding outside sales / management role within your progressive organization, and am submitting my resume for your review.

 

i am eager to apply my broad business background in territory development, brand marketing, customer service management, and team building toward maximizing your company s bottom-line and guaranteeing continued marketplace dominance.  i possess dynamic communication, consultation, and presentation skills vital to optimizing sales performance and can effectively interface with all corporate representatives through to executive level.  my certified completion of a rigorous 12-week dale carnegie course how to win friends and influence people has also enhanced my overall sales abilities and professional development.

 

you will find me to be a profit-driven, results-focused leader who excels in prospecting new opportunities, defining and executing targeted action plans to generate business and developing existing clientele to boost revenue performance.  in addition, i am skillful at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.  for these aforementioned reasons, i believe i will be an incredible asset to your professional team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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