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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
objective
productive, quality-oriented administrative professional eager to contribute exceptional business support, office management, project administration and interpersonal relation skills toward optimizing operations of a progressive organization.
career profile
ø bachelor of science, human resource management.
ø over ten years of administration, customer relations and communications experience.
ø expertise in human resource functions including recruitment, compensation, benefits, discrimination and workplace violence.
ø knowledgeable in labor and management relations.
ø outstanding communications and presentation skills.
ø proficient in advanced software applications.
ø experienced in wide-ranging training and development.
ø skilled in policy/procedures and process improvement.
ø comprehensive grasp of business management.
ø strong capacity in internal control design and implementation on a large-scale basis.
ø focus on productivity enhancement and meaningful cost control.
ø record of progression to assignments of increasing authority and responsibility.
ø well-organized multi-tasker with strong detail orientation.
ø human resource generalist certification.
professional experience
officeteam, raleigh, nc 2008 - present
hr assistant (date c present)
promoted to perform wide-ranging hr and administrative duties.
conduct recruitment including interviews, evaluation of applicant skills and hiring recommendations.
manage relationships with employment agencies and related recruitment sources.
develop and audit payroll biweekly.
initiate and facilitate new employee orientations.
administer employee benefits.
coordinate between employees and insurance carriers.
spearhead training and development courses.
plan and execute policies/procedures with full documentation.
orchestrate and manage hr data bases, computer software systems and manual filing systems.
deliver highly effective training to new employees.
payroll/customer care coordinator (2008 c date)
recruited to serve as single point of contact for contractor/client inquires.
designated as quality control check point for customers/consultants.
monitored and delivered accurate customer billing and employee payroll.
performed resolution of missing time sheets and customer unapproved time.
oversaw payroll and benefit operations including all problem resolution.
yyyyyy x. yyyyyy
page two
destiny health, beltsville, md 2006 c 2007
office manager, mid-atlantic
retained to conduct event planning and develop/update presentation software files.
tasked to track budgets expenses.
effectively coordinated with external creative service providers.
managed recruitment including interview scheduling.
compiled hr materials and administered/maintained employee database records.
successfully negotiated positive arrangements with vendors conducting inventory control, ordering and procurement.
originated business office procedures manual delivering uniform operations.
initiated upgraded training programs for new/current employees.
monitored, tracked and controlled new hire documentation.
calculated and verified all timesheets.
administered employee performance and recognitions.
general contractor services, raleigh, nc 1999 c 2005
administrative assistant, gcs
assumed responsibility for managing all broker events and internal/external sales recognition program.
contributed sharp leadership qualities toward directing a top-performing team of sales support assistants vital to company growth and profits
tracked and managed broker accreditations/continuing accreditations.
conducted internal sales recognition on monthly/quarterly basis.
initiated and executed external sales recognition for brokers.
authored well-received brochure including text and design while meeting all deadlines.
successfully coordinated multiple product launches.
oversaw and developed positive equipment/supplies vendor relationships.
designated as technical issue liaison.
performed as liaison for chicago sales support manager.
education
university of maryland university college, adelphi md
bachelor of science, human resource management, 2009
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in an administrative/human resource capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include a b.s., human resource management and over ten years of highly successful administrative and hr experience. to complement this background, i possess demonstrated expertise in recruitment, policy/procedures, labor/management relations, compensation, cost control, benefits and discrimination, as well as strong analytical, problem-solving and managerial capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
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