yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx

e-mail: abc@xyz.com

objective

 

seasoned  it  management professional eager to contribute outstanding technical expertise as well as strong operations leadership talents toward actively supporting an organization in maximizing performance.

key qualifications

 

v  over 13 years combined experience in network engineering, lan/wan administration, technical support, project management, and information systems management.

v  superior expertise in developing and executing strategic policies, procedures, and methodologies to optimize technology performance.

v  exemplary blend of planning, budgeting, organizational, prioritization, and vendor management skills.

v  focused problem solver with a proven track record of executing innovative solutions to meet established goals and needs; excels in a team-driven and collaborative environment.

v  sound decision-making abilities, analytical thinking capabilities, and documentation skills.

v  analyzes, creates and executes technical and operational procedures to eliminate redundancy, accelerate output, fortify it security, and minimize expenses.

professional experience

 

opportunity finance network, philadelphia, pa, 2000 to 2008

vp of information systems / network engineer

• spearheaded daily operations and maintenance of information systems, directed efforts of department personnel, and managed hardware and software upgrades.
• actively partnered with executive management in devising and managing it budgets, strategic plans, and researching new and emerging technologies.
• diligently explored network products, services, protocols, and standards to maintain competitive edge and maximize technological performance.
• applied dynamic communication and interpersonal skills to select vendors, negotiate contracts, and oversee implementation of new equipment purchases.
• oversaw software licensing, facilitated end user support, and utilized using citrix-based remote access to support offsite personnel.
• expertly configured and maintained exchange 2003 server, blackberry enterprise server (bes), and blackberry handhelds.
• demonstrated exemplary versatility in operating and maintaining 6-server, 70-node windows environment as well as 3 macs for development team.

 

decisive business systems, cherry hill, nj, 1999 to 2000

network engineer c pc/lan support

• exhibited proficiency in performing network client/server configurations, administering lan/wan systems, and troubleshooting technical issues.
• deployed contact management software packages into networked environment.
• exercised strong attention to detail in installing and configuring distributed network systems, topologies, wiring, routers and gateways.
• accurately and efficiently set-up server and client tcp/ip-based internet and intranet services.
• extensively troubleshot network hardware, operating systems, and printers, swiftly resolving deficiencies.

 

continued

 

chris ferguson ~ page 2 of 2

 

professional experience continued

 

lucent technologies, holmdel, nj, 1996 to 1998

system engineer c pc/lan desktop support

• brought on board to provide quality technical support to 5000+ end-users at holmdel and middletown locations.
• administered private lans, configured and maintained microsoft networks, and administered user permissions. 
• navigated seamless migration of lotus notes, executed site rollout of microsoft exchange, configured ras, and managed addition/removal of users and accounts to dhcp domain.
• leveraged solid multi-tasking abilities to configure internet browsers via proxy servers, proprietary software applications, and telnet, ftp and x-windows sessions through a variety of terminal emulators (including unix and mainframe).
• documented installation and configuration of several software applications.

 

emtec, inc., mount laurel, nj, 1995 to 1996

field service engineer

• employed well-honed analytical thinking abilities to provide first-rate break/fix and network support for sunoco petroleum and commerce bank, inclusive of network printers.
• selected to supervise project efforts for setting up 750 pcs for educational testing systems, inc.
• installed custom software according to exact client specifications.

 

earlier experience includes seven years as master automobile technician at pontiac/buick/isuzu, freehold, nj, and three years as an electronics technician with the united states navy.

technical expertise

 

         ms exchange 2000, 2003, 2007

         ms server 2000, 2003, 2003 r2

         telecommunications pri, t1

         ms windows 2000, xp, vista, nt (server & workstation)

         ms office suite, lotus notes, ibm global dialer, ras, peoplesoft, oracle, lexisnexis, pathways, hummingbird exceed, terminal emulation, restrac (hr database)

         token ring, ethernet, tcp/ip, ipx/spx, netbeui protocols

         pc components:  isa, eisa, pci, plug and play, scsi, ide, etc.

         dns, zone records and logical applications with email, web sites, etc.

education, training & certifications

 

computer science degree, lincoln technical institute

ethernet network analysis & troubleshooting, lucent technologies

networking essentials, lucent technologies

tcp/ip, lucent technologies

peoplesoft, lucent technologies

hp certification, emtec

compaq certification, emtec

ibm certification, emtec

toshiba certification, emtec

hr diversification, inacom

customer service, inacom

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx

e-mail: abc@xyz.com

 

 

 

 

 

date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _____________:

 

are you seeking a results-focused, solutions-oriented it management professional to support your company in maximizing performance?  i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated, i offer extensive experience in facilitating technology-driven business solutions which streamline daily operations and enhance competitive positioning.  i excel in guiding it projects from development stages through timely, cost-effective delivery, providing hands-on technical support, resolving inefficiencies, and optimizing overall operational performance.  i also possess polished communication skills vital to determining and responding to customer needs and forging proactive vendor relationships. 

 

as a member of your leadership team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my technical and managerial qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

yyyyyy x. yyyyyy