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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
( xxx-xxx-xxxx * abc@xyz.com
general management ¾ organizational development ¾ customer-driven management marketing & sales ¾ leadership & team building/training ¾ performance optimization
profile
performance-driven leader with vast experience in service and parts operations representing steady progression and increasing responsibilities spanning general management, personnel training, team leadership, procurement, and inventory control. decisive, adaptable hands-on manager with expertise in change management and meeting fluctuating staff, customer and operational needs to maximize bottom-line results.
dynamic
communication, relationship building and client servicing skills, with
consistent focus on optimizing satisfaction through diligent follow-through and
solutions-focused approach in addressing customer needs. computer savvy,
with proficiency in ms excel, word, powerpoint, netstar and adp.
professional highlights
management
excel in motivating and training new staff, budgeting and cost controls, instituting preventative maintenance and safety programs, ensuring on-time completion of special projects, scheduling tasks and projects, steering price negotiations, facilitating program implementation, and managing records.
purchasing/inventory
extensive experience in purchasing and procurement, skilled in obtaining the best prices and quality for equipment, parts, and supplies, utilizing contacts to find dependable contractors and mechanics, and maintaining accurate inventory.
reputation
consistently noted by employees, employers, regulatory agencies, clients, and the public for superior, detail-oriented management skills, uncompromising professional ethics and talent for strategically prioritizing projects and workflow to accomplish maximum results, timely completion of projects, and a reputation for solving organizational problems with innovative solutions.
career track
senior consultant-inventory/leadership management 2008-current
dealershipcsi
otr truck driver 2007-2008
cr england (18-wheeler)
parts manager, mercedes benz 2005-2007
murray motor imports
csc, air force security 2005
kirtland afb, new mexico
director of parts operations 2004-2005
santa barbara auto group, santa barbara, ca
director of parts operations 1992-2004
cutler motors, (two stores in 5.b.7 highline franchises)
director of parts operations 1986-1992
gregg motors, (five stores, three in s.b. and two in beverly hills)
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
( xxx-xxx-xxxx * abc@xyz.com
general management ¾ organizational development ¾ customer-driven management marketing & sales ¾ leadership & team building training ¾ efficiency improvement
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity where my extensive management-level experience in service and parts operations will benefit your company in optimizing bottom-line results. to acquaint you with my qualifications, i am submitting my resume for review; in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, i was recruited by the owner of dealershipcsi in 2008 to spearhead parts and services managers training focused on maximizing profitability and implement parts management initiatives to boost level of service in meeting customer needs as an independent contractor, and am currently a senior consultant with the company. over the course of my career, i have successfully managed multi-site functions as director of parts operations for multiple organizations, including luxury/high-end dealerships. i excel in defining, developing and executing strategies to boost operational efficiencies, control costs and drive profit growth and am a motivating leader who is able to train, build and lead high-performance teams committed to delivering world-class customer service. i have also consistently taken the initiative to increase my skills and maintain current knowledge through ongoing professional development/courses and certifications.
as an employee, you will find me to be a driven team player prepared to deliver immediate and long-term results and committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your operations, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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