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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx xxx-xxx-xxxx
abc@xyz.com
~ Dedicated and performance-driven Retail Sales Representative eager to continue supporting Verizon Wireless as a dynamic and talented Business Sales Associate. ~
Profile
Proficiency in Microsoft Office (Word, Access, PowerPoint, Excel) business software and consummate knowledge of the IT and telecommunications industry encompassing wireless, local, long distance, Broadband Internet, and cable.
- Previous experience in B2B sales of VoIP and mobile phone services/products from major carriers.
- Prior background in facilitating sales of Broadband DSL and Cable Internet services.
- Excellent experience in the complete sales cycle from cold calling and qualifying, through to negotiating and closing; sharp blend of communication, interpersonal, and multi-tasking skills.
- Outstanding talents in demonstrating product features and benefits, coordinating administrative functions related to sales documentation, and efficiently resolving customer issues/problems.
Professional Experience
Retail Sales Associate -- Verizon Wireless, 2007 to Present
Apply dynamic rapport-building talents to establish relationships, assess customer needs, and promote wireless solutions while providing exceptional service; consistently meet or exceed sales quotas.
- Expeditiously processes documentation for new orders/renewals and coordinate activation.
Captured 115% of sales target in 2008 and currently surpassing all targets year-to-date:
o Since January 2009, secured 124% of contract renewal target, 134% of new activations goal, and 136% of revenue quota.
Awarded as Top Sales Rep of the Month at store location and for zone in March and May 2009.
Provide product education/training and support and prompt assistance with billing inquiries to maximize customer satisfaction and retention.
Hardware Sales Associate -- CompUSA, 2006 to 2007
- Exercised excellent product knowledge to evaluate customers needs, recommend suitable products and services, and convincingly promote unique and competitive features to secure the sale.
- Expertly conduct informative and persuasive computer hardware equipment demonstrations on sales floor to illustrate product benefits, uses, and advantages.
Project Management / Marketing Executive -- Biodux Solutions, 2002 to 2006
- Diligently drove sales, marketing, and client relations for hospitality software development company.
- Performed substantial market research to identify prospects and establish rapport.
- Singlehandedly increased client base by 45% and generated 55% of company s revenue in 2006 through outstanding talents in outside sales.
- Scheduled onsite sales meeting with prospects, illustrated key benefits of software solutions, finalized contracts, and provided post-sale support.
- Coordinated extensive product training for all staff and company executives to optimize critical decision-making activities by management.
Additional Experience includes role as Sales Representative for Fortune Genesis Ventures.
Education
Bachelor of Technology Degree, Geology, Federal University of Technology, Akure, Nigeria, 2006
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