yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
proficient information technology professional eager to contribute advanced technology, troubleshooting, systems and customer support expertise in a challenging apple repair technician assignment.
ø more than eight years of experience troubleshooting and repairing apple computers and other equipment, combined with comprehensive and continuing education.
ø certified repair technician for apple desktop and portable computers.
ø skilled in strategically coordinating with employees, departments and clients to ensure high quality and customer satisfaction.
ø familiarity with translating technical solutions to engineering issues.
apple mac computers
apple computers, inc. 2004 - 2008
mac genius, palm beach gardens, fl
mac specialist, wellington, fl
achieved rapid promotion from initial position as mac specialist.
troubleshot and repaired apple hardware and software, as well as provided customer service.
opened palm beach gardens location, trained staff and executed sales
ordered repair parts, managed inventory and performed cycle counts.
performed required business development duties.
ruby tuesday s, stuart, fl 2002 - 2004
4-star certified trainer
instructed new employees and traveled to open new stores in stuart and palm city, fl.
donovan enterprises, stuart, fl dates
fulfilled customer orders and assisted in fabrication shop manufacturing trucking products.
indian river state college, ft. pierce, fl
currently pursuing bachelor of applied science degree in organizational management
associate of arts, 2010
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