Certified Property Manager eager to contribute exemplary leadership talents and experience toward supporting a dynamic employer in optimizing revenue growth, community reputation, and profitability.

 

 

Proficiency in driving cost-effective, compliant, and profitable property management operations inclusive of budget administration, staff leadership, interior/exterior renovations, and P&L (profit and loss) accountability. Adept at merging strong sales, marketing, advertising and management expertise to increase asset value, occupancy levels, and resident satisfaction and retention. Considerable accounting and collections experience; skilled in Yardi 6.0, Yieldstar, Rent Roll 2000, Onesite, AMSI  and Microsoft Office. Optimize resident/tenant relations through exceptional relationship-building, listening, problem solving and communication skills. Substantial skills in coordinating and supervising grounds maintenance, unit maintenance, and vendor relations. Excel in hiring quality talent, and developing peak-performing personnel.

 

Selected Achievements;

 

• Successfully promoted six team members to regional positions as Director of Real Estate for Greystar.
• Chosen and awarded as Greystar Regional Manager of the Year in 2009.
• Handpicked as 2002 Regional Manager of the Year at Steven D. Bell & Company,
• Increased annual rental income at Lenox Pointe from $1.68M in 1992 to $2.98M+ in 1999.
• Boosted resident retention at Lenox Pointe by 35% through innovative new services and offerings.
• Championed initiatives to increase rental rates by $400 per unit at Lenox Pointe.
• Lowered maintenance expenditures at Lenox Pointe while increasing quality and resident satisfaction.
• Recognized as Community Manager of the Year in 1992 by Worthing Southeast.
• Increased renewal and market rates by 5% in each year for Worthing Southeast.
• Bolstered occupancy from 88% to 98.5% for The Arbors at Winters Chapel.

 

 

Greystar, Atlanta, GA, 2005 to Present

Director of Real Estate

• Proficiently manage portfolio of 3,300 units spanning ten communities in Atlanta with accountability for annual budget preparation and administration, new business development, and staff management.
• Appointed to Atlanta region to drive business growth through new acquisitions and fee clients.
• Direct, develop and motivate two regional managers, management coordinator, and marketing director.
• Oversee value-add strategy on six assets by coordinating extensive renovations.
• Research, acquire and assess new business leads, create compelling and informative proposals, and deliver presentations to internal and external clients.

 

Steven D. Bell & Company, Atlanta, GA, 2001 to 2005

Regional Manager

• Proactively drove cohesive efforts among onsite and offsite personnel to optimize performance of nine communities comprised of 2,800 units in Georgia and Texas.
• Devised and proposed annual budget to company president and resourcefully employed various financial analysis and reporting tools to ensure constant cost control.

 

Continued

 

 

 

Professional Experience continued                                                               Yyyyyy x. yyyyyy C Page 2 of 2

 

• Fostered and maintained strong and cooperative relationships with owners and asset managers.
• Leveraged proven management acumen to write job descriptions, create training curriculum, develop staff members, and contribute to development of operations manual.
• Generated business and marketing plans for fee management proposals and monitored advertising efforts to ensure optimum ROI.

• Thoroughly conducted frequent property inspections to maximize property appeal and minimize liability.

 

Worthing Southeast Corporation, Atlanta, GA, 2001

Regional Director

• Administered portfolio of 1,600 units in Georgia and Tennessee with separate owners and reporting procedures.
• Contributed outstanding multi-tasking expertise toward preparing scopes of work and budgets for individual properties, managing relationships with owners and asset managers, negotiating major capital projects, and steering projects to timely and cost-effective completion.

 

ReFlex Communications, Seattle, WA, 2000 to 2001

Market Development Manager

• Spearheaded marketing initiatives and sales of broadband network solutions and other services to real estate corporations.
• Formulated innovative programs to gain interest of key decision-makers and win large real estate accounts.

 

Wingate Management Company, Atlanta, GA, 1992 to 2000

Property Manager

• Directed full-scope property management, financial reporting, advertising and resident relations for 240-unit luxury high-rise, Lenox Pointe.

• Conducted market surveys to evaluate potential real estate acquisitions for President of Continental Wingate and Vice President of Wingate Management.
• Project-managed interior apartment renovations by consulting with designers and architects, preparing scopes of work, overseeing bids and contracts, devising schedules and supervising onsite activities.
• Cost-effectively developed and maintained annual budgets including operating and capital expenditures.
• Consistently ensured adequate staffing levels by hiring new staff as necessary, providing training and mentoring, and overseeing performance management including advancement opportunities.
• Reviewed, verified and processed payroll, tracked and monitored property expenses to ensure budget compliance, and consistently met or surpassed all leasing quotas.
• Negotiated and managed outsourcing contracts for facilities maintenance and repairs, elevator services and evening security.

 

Worthing Southeast Corporation, Atlanta, GA, 1990 to 1992

Property Manager

• Directed property management operations for multi-phase 592-unit apartment development, The Arbors at Winters Chapel.
• Managed separate accounts payable/receivable for each phase and procured outside contractors and vendors.

• Achieved net operating income targets each month for phase I and II and continuously exceeded target revenues while decreasing monthly expenditures.
• Hired, trained, developed, supervised and managed team of 20 personnel.

 

 

CPM (Certified Property Manager)

 

CAPS (Certified Apartment Property Supervisor Certification), National Apartment Association