Dedicated Senior Account Manager eager to contribute exceptional sales background,

management proficiency, and technical acumen toward supporting a dynamic global telecom company in driving business growth.

 

 

Highly skilled at prospecting, educating, selling, and servicing accounts in competitive telecommunications market.  Steadily grow company revenues by diligently following up on referrals and leads and establishing new customer contacts in both global and domestic markets. Adept at interfacing with C-level executives. Quickly adapt to new roles, responsibilities, software, industries, and environments. Proactively and continuously analyze competitive activity to devise effective approaches and techniques that penetrate, capture and retain marketshare. Excel in consultative and strategic selling to large enterprise accounts.  Keen understanding of global culture s significance in relation to worldwide business development.

 

Selected Accomplishments:

 

         Earned status in Inner Circle comprised of top 5% sales professionals nationwide for new business in 2002, 2004 and 2005.  

         Leveraged WorldCom partner marketing program to uncover and sign new business such as NEXCO (National Association of Export Companies) and OWIT (Organization of Women in International Trade).  

         Cultivated, nurtured and maintained strong network of IT consultants and vendors in South Asia to tap into steadily-increasing IT / BPO industry within Asia-Pac region for MCI WorldCom.

         Successfully landed premier "global account" in first six months of role with Qwest Communications.

         Launched innovative marketing campaigns to increase new member sales and exceed projected sales quotas while with MCI WorldCom.

 

 

Vocal IP Networx  New York, NY, 2010 to Present

Account Executive

         Proactively facilitate sales of IP telephony services and solutions by identifying and effectively cooperating with channel partners, telecom agents, and consultants.

         Negotiate partner agreements to maximize profit and continually expand book of business.

         Deliver outstanding service to existing customers, quickly gaining a reputation for attentiveness and commitment to ensuring satisfaction.

         Organize and conduct training for new agents.

 

Smart IMS Inc., Princeton  NJ, 2008 to 2010

Head of Business Development

• Spearheaded new business development inclusive of up-selling and cross-selling to existing accounts, focusing on Cisco networking solutions as well as VoIP, EMC and HP products.
• Explored and evaluated prospects to complement global Smart IMS services including outsourcing and reselling within these organizations.

 

Continued

 

 

 

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Professional Experience continued

 

• Demonstrated exemplary negotiating abilities in administering contracts/agreements with partners, resellers and referrals.
• Directed New Jersey sales operations encompassing managed services and professional services.

 

Qwest Communications, New York, NY, 2007 to 2008

Major Account Executive, Enterprise Accounts

• Developed and maintained enterprise accounts by effectively promoting technologies such as IP/VoIP/hosting/call center services, Cisco solutions and IT security.
• Accurately quoted pricing and sale terms, and prepared comprehensive contracts.

 

Compucom Systems Inc., 2005 to 2006

Business Development Executive

• Led broad-scope business development initiatives inclusive of project management, regulatory compliance, staffing, training, performance evaluations, and sales leadership.
• Proficiently coordinated and maximized sales efforts by establishing sales territories, assigning quotas, and defining revenue goals.
• Regularly analyzed and forecasted sales statistics to assist dealers in bolstering sales growth for technologies spanning Cisco (Unified Communications), EMC, VMware, and Toshiba.

 

MCI, New York, New York, 2000 to 2005

Senior Client Executive

• Prospected, qualified, negotiated and secured accounts for global networks including IPLs (international private lines) areas especially throughout Asia Pacific (India, Sri Lanka, Philippines, and Singapore).
• Exercised polished interpersonal skills to establish cohesive relationships with foreign PTTs, internal departments, customers and affiliated partners.

 

New World Creation, Oakland, New Jersey, 1996 to 2000

Accounts Receivable and Credit Manager

• Displayed sharp attention to accuracy and efficiency in administering daily cash deposits, credit card payments, wire transfers, cash receipts, and frequently updating accounts receivable (A/R) ledger.
• Fostered close working relationships with 3^rd party vendors, businesses and related agencies.
• Researched and swiftly resolved customer claims, chargebacks, bad checks, and A/R phone inquiries.

 

 

Institute of Cost & Management Accountants, London, United Kingdom

Financial Management; Cost Accounting; Economics

 

University of Colombo Colombo, Sri Lanka

Bachelor of Science in Accounting

 

 

SBT Accounting Systems, QuickBooks, Microsoft Office (Excel, Word and PowerPoint)